Optical Dispenser - Cairns

Specsavers; Cairns Regional; On-site; AUD 48,000 - 76,000; Full time

Benefits offered by this job

Two free pairs of glasses each year

Birthday leave and Volunteer leave

Specsavers Perks App discounts

Job summary

Specsavers in Cairns, Australia, invites an Optical Dispenser to join our team in a full-time role (or casual) across stores. You will interpret prescriptions, assist with frame styling, and ensure quality checks before customers collect their spectacles.

Great customer service and accurate measurements are key to success. We offer training from basic to advanced dispensing, with a Cert IV in Optical Dispensing desirable but not essential.

Qualifications

• Experience in optics and dispensing is preferred.
• Willingness to learn through ongoing training is encouraged.
• Strong customer-facing communication and service orientation.
• Ability to interpret prescriptions accurately and advise on lens options.

Responsibilities

• Interpret prescriptions to ensure correct lens type for customers.
• Assist customers with frame selection and take precise measurements.
• Perform checks and adjustments to spectacles before collection.
• Explain contact lens specs and suitability to customers.

Skills

Optical dispensing

Prescription interpretation

Frame measurements

Customer service

Education

Cert IV in Optical Dispensing

Job description

Are you an Optical Dispenser looking for more? Look no further.

The Role: Full-time or Casual

Ready to feel the difference you make to people? As an Optical Dispenser in our stores, you will be a vital part of our patient journey – join us and feel part of something truly life-changing.

Here’s where you’ll make your mark:

• Prescription Pro: Use your expertise to interpret and analyse prescriptions with precision, ensuring every customer gets exactly what they need.
• Frame Styling Specialist: Help customers select the ideal lens types for their prescription and take accurate measurements for a perfect fit.
• Quality Control Expert: Perform thorough checks and adjustments to spectacles, ensuring everything is just right before collection.
• Customer Experience Champion: Deliver unrivalled customer service and stay up to date on promotions and products and confidently explain contact lens specs and suitability.

Our store teams bring the vision - join us and add yours:

• Who Are You? You’ve got experience in optics and you’re ready to take on a role that’s more hands-on and customer focused!
• Learn and Grow: Take advantage of ongoing training and development opportunities to further career. We offer full training from basic to advanced dispensing. A Cert IV in Optical Dispensing is desired but not essential.
• Connect with People: You’re great with customers and making them feel comfortable and supported.
• Team Spirit: You enjoy working with others and you bring your best self to work every day.

Perks, Perks, Perks - Our Offer to You:

• Frame your future with Specsavers – Explore our Pathway Program and take steps toward becoming a store owner.
• Build your eye for fashion and have the chance to work with well-known brands such as Vivenne Westwood, Mimco, Alex Perry, Ted Baker, Tommy Hilfiger, florence by mills and more!
• Two free pairs of glasses each year
• Birthday leave and Volunteer leave
• Access to Specsavers Perks App – exclusive discounts and shopping program with multiple Australian retailers and grocers!

Your Future is Looking Bright – so, what are you waiting for?

At Specsavers, we’re all about helping you see the best version of yourself—by creating a workplace that empowers and supports you to reach your full potential. You’ll find us in 10 countries globally, employing over 48,900 incredible people – and we want YOU to join us!

At Specsavers we believe a diverse, inclusive and flexible culture enables our people to bring their whole selves to work and be proud of doing so.

Additional information

• Two FREE pairs of glasses per year! Plus, family and friend's discount
• Level up your career with paid training - your future, your way!
• Attractive starting wage, and earn more when you hit key milestones!