Optical Dispenser - Cairns

Specsavers Pty. Ltd.; Cairns Regional; On-site; AUD 55,000 - 70,000; Full time

Benefits offered by this job

Two free glasses per year

Birthday leave

Volunteer leave

Specsavers Perks App

Job summary

Specsavers Pty. Ltd. in Cairns offers an Optical Dispenser role that blends hands-on dispensing with customer care. You’ll help customers find the right lenses and frames, interpret prescriptions, and ensure a precise fit from measurement to finish.

You’ll have access to ongoing training, milestone-based rewards, and a supportive team that values impact on patient journeys and life-changing outcomes.

Qualifications

• Experience in optics and customer-focused dispensing.
• Ability to interpret prescriptions with precision.
• Interest in ongoing training and development.

Responsibilities

• Interpret and analyse prescriptions with precision to ensure customers get exactly what they need.
• Assist customers in frame styling and take accurate measurements for a perfect fit.
• Perform quality checks and adjustments to spectacles before collection.
• Deliver outstanding customer service and explain contact lens specs and suitability.

Skills

Optical dispensing

Customer service

Prescription interpretation

Attention to detail

Education

Cert IV in Optical Dispensing (desired)

Tools

Lensometer

Job description

• Two FREE pairs of glasses per year! Plus, family and friend's discount
• Level up your career with paid training - your future, your way!
• Attractive starting wage, and earn more when you hit key milestones!

Are you an Optical Dispenser looking for more? Look no further.

The Role: Full-time or Casual

Ready to feel the difference you make to people? As an Optical Dispenser in our stores, you will be a vital part of our patient journey - join us and feel part of something truly life-changing.

Here's where you'll make your mark:

• Prescription Pro: Use your expertise to interpret and analyse prescriptions with precision, ensuring every customer gets exactly what they need.
• Frame Styling Specialist: Help customers select the ideal lens types for their prescription and take accurate measurements for a perfect fit.
• Quality Control Expert: Perform thorough checks and adjustments to spectacles, ensuring everything is just right before collection.
• Customer Experience Champion: Deliver unrivalled customer service and stay up to date on promotions and products and confidently explain contact lens specs and suitability.

Our store teams bring the vision - join us and add yours:

• Who Are You? You've got experience in optics and you're ready to take on a role that’s more hands-on and customer focused!
• Learn and Grow: Take advantage of ongoing training and development opportunities to further career. We offer full training from basic to advanced dispensing. A Cert IV in Optical Dispensing is desired but not essential.
• Connect with People: You're great with customers and making them feel comfortable and supported.
• Team Spirit: You enjoy working with others and you bring your best self to work every day.

Perks, Perks, Perks - Our Offer to You:

• Frame your future with Specsavers - Explore our Pathway Program and take steps toward becoming a store owner.
• Build your eye for fashion and have the chance to work with well-known brands such as Vivenne Westwood, Mimco, Alex Perry, Ted Baker, Tommy Hilfiger, florence by mills and more!
• Two free pairs of glasses each year
• Birthday leave and Volunteer leave
• Access to Specsavers Perks App - exclusive discounts and shopping program with multiple Australian retailers and grocers!

Your Future is Looking Bright - so, what are you waiting for?

At Specsavers, we're all about helping you see the best version of yourself - by creating a workplace that empowers and supports you to reach your full potential. You'll find us in 10 countries globally, employing over 48,900 incredible people - and we want YOU to join us!

At Specsavers we believe a diverse, inclusive and flexible culture enables our people to bring their whole selves to work and be proud of doing so.