Optical Dispenser

Envision Optical; Gold Coast City; On-site; AUD 65,000 - 75,000; Full time

Benefits offered by this job

Competitive pay

Flexible schedule

Work-life balance

Professional development

Complimentary eyewear

Supportive team

Job summary

Envision Optical seeks an enthusiastic Optical Dispenser or Optical Assistant to join our Burleigh Waters and Tweed Heads South practices. Flexible full-time or part-time (3–5 days per week), no Sundays or public holidays, with mentoring and product training.

You will dispense lenses, assist with frame selection, and ensure precise adjustments while building strong relationships with patients. Certificate IV valued but not essential; 65k–75k AUD plus superannuation.

Qualifications

• Has practical experience in optical dispensing, including lens recommendations, frame selection, adjustments and troubleshooting.
• Enjoys connecting with patients and providing warm, personalised service.
• Takes pride in technical accuracy, attention to detail and quality outcomes.
• Has an eye for styling and enjoys helping people find eyewear that reflects their personality and lifestyle.
• Is curious, open to learning and happy to share knowledge with colleagues.
• Works collaboratively, takes initiative and contributes positively to the team.
• Understands that excellent patient care and commercial success are both important.
• Certificate IV in Optical Dispensing is valued but not essential.

Responsibilities

• Dispense eyewear and provide personalised service.
• Assist patients with selections and fittings.
• Maintain high attention to detail and quality outcomes.
• Collaborate with team and share knowledge.
• Support the practice in delivering great patient care.

Skills

Optical dispensing

Lens recommendations

Frame selection

Adjustments

Troubleshooting

Customer service

Attention to detail

Teamwork

Styling eyewear

Education

Certificate IV in Optical Dispensing

Job description

Optical Dispenser: Join the Envision Optical Team

Burleigh Waters & Tweed Heads South | Full-time or Part-time (3–5 days)

Love optical dispensing, enjoy connecting with people, and take pride in helping patients look and see their best?

At Envision Optical, we believe great eye care starts with great people.

We're a proudly independent, locally owned optical practice with a reputation for personalised care, advanced technology and genuine long-term patient relationships.

We're looking for an enthusiastic Optical Dispenser or Optical Assistant to join our team, primarily at Burleigh Waters, with some work at our Tweed Heads South practice.

Whether you're a qualified dispenser or have developed strong customer service skills through practical opticalexperience, we'd love to hear from you.

Why you'll enjoy working with us

People and relationships come first. Take the time to understand your patients, their lifestyle and individual needs, building relationships that last for years.

A genuinely supportive team. Work alongside experienced optometrists, dispensers and optical assistants who share knowledge, help each other and take pride in what they do.

Keep learning and developing. Enjoy regular training, professional development and opportunities to expand your knowledge of advanced lens technology and specialty optical solutions.

Technology and products you'll love working with. Dispense personalised Rodenstock BIG Exact lenses and explore beautiful eyewear collections including Face à Face, Prada, Prodesign and Woodys.

Your expertise matters. We value thoughtful recommendations, attention to detail, technical skill and finding creative solutions to individual patient needs.

A healthy approach to performance. We believe exceptional patient experiences, quality recommendations and strong business results go hand in hand.

Flexibility and work-life balance. We offer three to five days per week, with flexibility where practical, no Sundays or public holidays.

What you'll bring to our team

We're looking for someone who:

Has practical experience in optical dispensing, including lens recommendations, frame selection, adjustments and troubleshooting.

Enjoys connecting with patients and providing warm, personalised service.

Takes pride in technical accuracy, attention to detail and quality outcomes.

Has an eye for styling and enjoys helping people find eyewear that reflects their personality and lifestyle.

Is curious, open to learning and happy to share knowledge with colleagues.

Works collaboratively, takes initiative and contributes positively to the team.

Understands that excellent patient care and commercial success are both important.

Certificate IV in Optical Dispensing is valued but not essential. Practical experience, capability and the right attitude matter just as much.

What we offer

Competitive remuneration: $65,000–$75,000 per annum plus superannuation (full-time equivalent), depending on experience and qualifications.

Flexible employment: Full-time or part-time, 3–5 days per week.

Work-life balance: No Sundays or public holidays, with flexibility in scheduling where practical.

Professional development: Regular training, opportunities for growth and complimentary Optical Dispensers Australia membership.

Complimentary eyewear: Enjoy the benefits of the premium products and eyewear we recommend to our patients.

Supportive workplace: Experienced colleagues, approachable leadership and a team that values collaboration and supporting each other with mutual respect.

An established independent business: Join a growing practice with a strong local reputation and loyal patient community.

The position requires working at least every second Saturday, with shifts atboth locations over time.

A little more about Envision

Our purpose is to enhance people's lifestyles through preventative vision and eye health care.

We believe in putting prevention first, continually learning and teaching, pursuing excellence, valuing individuality and human connection, looking after our people, and finding creative solutions.

These aren't just words on a wall. They're principles we aim to bring into our patient care, teamwork and everyday decisions.We're looking for someone who shares these principles and enjoys the satisfaction of helping patients experience their best vision to live their life.

If you love the craft of optical dispensing and want to work somewhere your knowledge, contribution and patient relationships are genuinely valued, we'd love to meet you.