Optical Assistant/Dispenser - Focus on Laurimar

ProVision Eyecare; Melbourne; On-site; AUD 28,000 - 36,000; Part time

Job summary

Focus on Laurimar, a locally owned independent optometry practice in Doreen, VIC, is looking for an Optical Assistant / Dispenser on a part-time basis. The role blends front-of-house duties with dispensing support to our optometrists and patients.

You'll welcome clients, help with frame selection, assist with dispensing, repairs and record-keeping, and develop knowledge of lenses and eyewear. Previous optical or customer service experience is welcome but not essential; student applicants are

Qualifications

• Welcoming patients and managing appointments and enquiries.
• Assisting with frame selection and eyewear decisions.
• Supporting dispensing, collections, adjustments and repairs.
• Processing orders and maintaining accurate patient records.
• Working alongside the Optometrists to support a smooth patient experience.
• Developing your knowledge of lenses, frames and clinical services.

Responsibilities

• Welcoming patients and managing appointments and enquiries.
• Assisting with frame selection and eyewear decisions.
• Supporting dispensing, collections, adjustments and repairs.
• Processing orders and maintaining accurate patient records.
• Working alongside the Optometrists to support a smooth patient experience.
• Developing your knowledge of lenses, frames and clinical services.

Job description

Optical Assistant / Dispenser

Focus on Laurimar | Doreen, VIC | Part-time

Focus on Laurimar is looking for a new team member and is open to different levels of experience.

If you enjoy working with people and exploring new opportunities, this could be the position you've been waiting for.

Optical Assistant / Dispenser

Focus on Laurimar | Doreen, VIC | Part-time

Focus on Laurimar is looking for a new team member and is open to different levels of experience.

If you enjoy working with people and exploring new opportunities, this could be the position you've been waiting for.

The role

We are seeking a flexible and engaging front of house staff member to join our team. Each day will be varied and different to the day before.

Depending on your experience, your day may include:

• Welcoming patients and managing appointments and enquiries
• Assisting with frame selection and eyewear decisions
• Supporting dispensing, collections, adjustments and repairs
• Processing orders and maintaining accurate patient records
• Working alongside the Optometrists to support a smooth patient experience
• Developing your knowledge of lenses, frames and clinical services

Why Focus on Laurimar?

Focus on Laurimar is a locally owned independent practice providing tailored eyecare and eyewear solutions to families throughout Doreen and the surrounding community.

Being independent allows the practice to offer hand-picked frames, personalised recommendations, and a broad range of services, including behavioural optometry, children’s vision, vision therapy, contact lenses and orthokeratology.

This creates a varied role with exposure to both the clinical and eyewear sides of optometry.

About You

You’ll be someone who:

• Communicates naturally and confidently with different people
• Enjoys helping patients make considered eyewear choices
• Has an interest in fashion, styling or quality products
• Is reliable, punctual and willing to take responsibility
• Learns new information and systems confidently
• Brings initiative, attention to detail and a cooperative approach

Previous optical, health, retail or customer service experience would be welcomed but isn’t essential.

Current optometry students are encouraged to apply, with the practice open to discussing hours that can work alongside university commitments.

If you’re ready to turn your people skills, optical experience or optometry studies into better patient experiences, Focus on Laurimar could be the place to do it.