Ophthalmology Front Desk Specialist – Patient Care

Nexuseyecare; Sydney; À distance; AUD 120 000 - 170 000; Plein temps

Résumé du poste

Payroll Experts Australia is seeking an experienced WFM/Payroll Specialist to join our fully remote team. You will manage Australian payroll processing, ensure compliance, and support system implementations for multi-client environments.

The role emphasizes accuracy, stakeholder engagement, and data integrity, with responsibilities spanning awards interpretation, reconciliations, go-live support, and continuous improvement across payroll operations.

Qualifications

• Minimum 3+ years Australian payroll experience in complex environments.
• Strong knowledge of Australian payroll legislation, awards and compliance obligations.
• Ability to manage complex payroll calculations with accuracy.
• Experience with Payroll, Time & Attendance, WFM or HRIS systems.
• Clear written and verbal communication and stakeholder engagement.

Responsabilités

• Interpret and apply awards, EBAs and legislative requirements.
• Perform detailed reconciliations and exception analysis to protect payroll integrity.
• Analyse large payroll datasets to identify anomalies and root causes.
• Contribute to HRIS system implementations and audits.
• Go-live support and client go-live activities and issue resolution.
• Produce documentation, reporting and control frameworks.
• Advise stakeholders on payroll risk, compliance, and process improvements.
• Collaborate with clients and delivery teams to ensure high-quality outcomes.
• Drive continuous improvement across payroll operations and system capability.

Connaissances

Payroll expertise

WFM

Data analysis

Stakeholder communication

Remote work

Attention to detail

Formation

Bachelor's degree in IT/Business

Outils

Dayforce

UKG

SAP SuccessFactors

Workday

ADP

Employment Hero

Description du poste

• What Ophthalmology Front Desk Specialist Patie...

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Experienced WFM/Payroll Specialists – Remote

2000 Sydney Payroll Experts Australia

Job Description

Who you are

You are an experienced Australian systems specialist with at least three years of experience and a strong understanding of workforce management, payroll processes, compliance obligations and the real-world impact of payroll accuracy. You take pride in delivering accurate, timely outcomes, and you are detail-oriented without losing sight of the bigger picture and approaching broader problem-solving conversations.

Your experience may come from system implementation and/or payroll BAU, consulting or a broader HR background with deep payroll exposure. You may have supported system implementations, testing, data validation or go-live activities. What matters most is solid payroll capability, sound professional judgement and a genuine focus on Customer outcomes.

You communicate clearly, stay calm under pressure and are comfortable working independently in a remote environment while contributing to a high-performing team.

Key responsibilities

• Interpret and apply awards, EBAs and legislative requirements with accuracy and confidence
• Perform detailed reconciliations, compliance reviews and exception analysis to protect payroll integrity
• Analyse and transform large payroll datasets, identifying anomalies, trends and root causes
• Contribute to HRIS system implementations, including design, requirements and system audits
• Partner with clients during go-live activities, optimisation of their systems and issue resolution
• Produce clear documentation, reporting and control frameworks aligned to best practice
• Advise stakeholders on WFM & Payroll risk, compliance and process improvements
• Collaborate with clients and delivery teams to drive consistent, high-quality outcomes
• Contribute to continuous improvement across payroll operations and system capability

What success looks like

You will be successful in this role if you consistently:

• Deliver accurate and compliant payroll outcomes in complex environments
• Build strong, trusted relationships with clients and stakeholders
• Proactively identify risks and implement practical solutions
• Contribute positively to team capability and continuous improvement
• Demonstrate accountability, sound judgement and ownership of outcomes

About you ( Must have )

• Minimum 3+ years Australian payroll experience in complex environments
• Strong working knowledge of Australian payroll legislation, awards and compliance obligations
• Demonstrated ability to manage complex payroll calculations with accuracy and sound judgement
• Confidence analysing large datasets, performing reconciliations and working with advanced spreadsheet formulas
• Experience working with Payroll, Time & Attendance, WFM, HCM or HRIS systems
• Ability to identify risk, resolve discrepancies and operate with accountability
• Clear written and verbal communication skills, including confidence engaging with stakeholders
• Comfort working independently in a remote environment while maintaining delivery standards
• Full working rights in Australia

Highly regarded

• Experience in consulting or multi-client environments
• Involvement in testing, parallel runs, cutover or go-live activities
• Experience with, or certification in one or more payroll or workforce platforms, e.g. Dayforce, UKG, SAP SuccessFactors Employee Central, Workday, ADP, Employment Hero or similar
• Experience contributing to process improvement initiatives
• Ability to interpret business requirements and translate them into payroll or system outcomes
• Tertiary education in Information Technology, Business, or an equivalent related field.

About us

Payroll Experts Australia is a specialist payroll and workforce management consultancy. We partner with organisations when payroll is complex, high risk or business critical. Our work spans payroll operations, system implementations, stabilisation and advisory engagements across a broad range of payroll and workforce systems.

Customers trust us because we bring deep payroll expertise, practical thinking and a calm, structured approach to solving problems and providing solutions. We operate fully remotely and value integrity, collaboration, accountability and doing things properly to benefit our Customers.

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