Operations & Systems Manager

at; Adelaide; On-site; AUD 110,000 - 160,000; Full time

Job summary

Pro Scaffolding seeks an Operations & Systems Manager to design, implement, and embed critical systems that improve visibility, accountability, and profitability across the business. You will work closely with office, yard, and site teams to roll out new processes while coaching staff through change.

The role is hands-on and strategic, reporting to Directors, with responsibility for governance, job costing, and system-led improvements across operations.

Qualifications

• 5+ years' experience in operations, project coordination, or process improvement.
• Strong system implementation and project management capability.
• Experience in construction, scaffolding, or related industries (highly regarded).
• Solid understanding of job costing, pricing, and profitability.

Responsibilities

• Implement KPIs, reporting, job costing, and profitability systems.
• Improve quoting, pricing, stock control, and asset management.
• Strengthen governance, compliance, contracts, and debt processes.
• Lead key projects including office relocation and system rollouts.
• Implement project management, asset tracking, and traffic systems; formalise people processes and support teams through change.

Skills

Operations management

Project coordination

Process improvement

System implementation

Stakeholder management

Tools

KPIs & reporting tools

Job costing software

Job description

About Us

Pro Scaffolding delivers high-quality, safe, and innovative scaffolding solutions across South Australia. Our vision is to be the preferred scaffolding partner in the state by continuously improving how projects are planned, delivered, and supported - with safety, structure, and reliability at the core of everything we do. We are entering an exciting phase of growth and transformation and are creating a new Operations & Systems Manager role to help strengthen our internal systems and operational performance.

We Offer

• Direct access to leadership and strategic decision-making
• As a newly created role you will have real influence and autonomy
• The opportunity to build systems from the ground up
• Full-time, permanent position
• Competitive salary based on experience

The Role

This is a hands-on, strategic role suited to someone who thrives on bringing structure to growing businesses. Reporting directly to the Directors, you'll design, implement, and embed operational systems that improve visibility, accountability, and profitability across the business. You'll work closely with office, yard, and site teams, supporting the rollout of new systems while coaching staff through change.

Key Responsibilities

• Implement KPIs, reporting, job costing, and profitability systems
• Improve quoting, pricing, stock control, and asset management
• Strengthen governance, compliance, contracts, and debt processes
• Lead key projects including office relocation and system rollouts
• Implement project management, asset tracking, and traffic systemsFormalise people processes and support teams through change

About You

You're structured, proactive, and confident leading operational change in a practical, blue-collar environment.

You'll bring:

• 5+ years' experience in operations, project coordination, or process improvement
• Strong system implementation and project management capability
• Experience in construction, scaffolding, or related industries (highly regarded)
• Solid understanding of job costing, pricing, and profitability
• Confidence working with trades, supervisors, admin teams, and directors
• A coaching mindset with strong communication and stakeholder skills

You're known for:

• Taking ownership and following things through
• Being organised, analytical, and solutions-focused
• Leading change calmly and practically
• Building trust and accountability at all levels

Application Process

Candidates are required to currently be in Australia with full working rights to be considered.