Operations Manager

High Country Sheds & Carports

Crows Nest

On-site

AUD 110,000 - 170,000

Full time

14 days+

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Benefits offered by this job

Company vehicle

Leadership development

Direct work with Managing Director

Family-friendly culture

Career growth opportunities

Supportive team environment

Job summary

High Country Sheds & Carports in Crows Nest, QLD, is seeking an Operations Manager to lead day-to-day operations, coordinate projects from enquiry to completion, and drive continuous improvement across systems and processes.

You will mentor office and on-site staff, manage timelines, liaise with builders and certifiers, and ensure customer expectations are exceeded while maintaining high standards. This role offers a clear path to senior leadership in a growing family-owned business.

Qualifications

Experience managing people or operations.
Excellent organisational skills.
Strong communication and leadership abilities.
High attention to detail.
Ability to prioritise multiple projects.
Confidence making decisions.
Experience within construction, sheds or building industry preferred.

Responsibilities

Oversee day-to-day operations of the business.
Coordinate projects from sale through to completion.
Manage project timelines and workflow.
Ensure customer expectations are exceeded.
Monitor workloads and allocate resources effectively.
Lead, mentor and develop office and on-site staff.
Support budgeting, forecasting and KPI reporting.
Maintain WHS compliance and company records.

Skills

People management

Organisation

Leadership

Communication

Problem solving

Decision making

Attention to detail

Construction industry knowledge

Tools

Microsoft Office

CRM systems

Job description

High Country Sheds & Carports – Crows Nest QLD

Operations Manager – Step Up and Help Shape the Future!

Are you ready to take ownership of a growing business?

Would you love to work for a family-owned company where your ideas are valued and your contribution genuinely makes a difference?
Do you enjoy organising people, improving systems and seeing projects come together from start to finish?
Would you like to work alongside a passionate team building quality sheds, patios and carports that customers are proud to own?
Do you want the opportunity to grow into a senior leadership role while helping shape the future of one of South East Queensland's fastest growing shed companies?

If you answered YES, we'd love to hear from you!

About High Country Sheds & Carports

High Country Sheds & Carports is a locally owned and operated business specialising in the design and supply of premium steel sheds, patios and carports throughout South East Queensland. We're known for delivering exceptional customer service, quality products and making the building process as easy as possible for our clients. As demand continues to grow, we're looking for an Operations Manager who can help lead our day-to-day operations, support our team and continue improving the systems that keep our business running efficiently.

Why you'll love working with us

Competitive salary package based on experience
Company Vehicle/Fuel Card for the right applicant
Work directly alongside the Managing Director
Genuine opportunity to help shape the future direction of the business
Family-first culture that understands work-life balance
Supportive, positive team environment
Ongoing leadership and professional development
No corporate politics, your ideas will actually be heard
Be part of a growing Australian business with exciting opportunities ahead

The Role

This is much more than an office management position. You'll become the operational backbone of the business, ensuring projects flow smoothly from enquiry through to completion while supporting our sales team, installers and customers. You'll constantly look for ways to improve efficiency, customer experience and business performance.

Your Responsibilities

Operations

Oversee the day-to-day operations of the business
Coordinate projects from sale through to completion
Manage project timelines and workflow
Ensure customer expectations are exceeded
Monitor workloads and allocate resources effectively

Team Leadership

Lead, support and mentor office & on-site staff
Assist with recruitment and onboarding
Foster a positive, high-performing workplace culture
Conduct staff reviews and performance management
Help build an accountable and motivated team

Scheduling & Coordination

Schedule site measures and installations
Coordinate subcontractors and suppliers
Liaise with builders, engineers and certifiers
Ensure jobs stay on schedule

Systems & Process Improvement

Review and improve business systems
Streamline workflows
Develop procedures and documentation
Drive continuous improvement throughout the business

Quality Assurance

Maintain high standards across all projects
Resolve customer issues professionally
Monitor project quality and completion
Ensure company standards are consistently met

Financial & Business Performance

Assist with budgeting and forecasting
Monitor project profitability
Review operational KPIs
Produce reports for management
Identify opportunities for business growth

Compliance

Oversee Workplace Health & Safety compliance
Ensure company policies and procedures are followed
Maintain licences, documentation and records

What we're looking for

We're not necessarily looking for someone with years of Operations Manager experience.

We're looking for someone who is organised, driven and wants to build something great.

Ideally you'll have:

Previous experience managing people or operations
Excellent organisational skills
Strong communication and leadership abilities
High attention to detail
Great problem-solving skills
Ability to prioritise multiple projects
Confidence making decisions
Strong computer skills (Microsoft Office & CRM systems)
Experience within construction, sheds, building supplies or trade industries would be highly regarded