Operations Support Officer

St Vincent De Paul; Wagga Wagga; On-site; AUD 34,000 - 44,000; Part time

Benefits offered by this job

Supportive Team

Leave benefits

Learning & Development

Career progression

Wellbeing support

Inclusive culture

Tax-free benefits

Job summary

St Vincent de Paul Society NSW is seeking an organised Operations Support Officer based in Wagga Wagga. The role is part-time (22.8 hours per week across 3–4 days) on a Max-Term contract to November 2027, supporting the Regional Director and Operations team to keep the regional operations running smoothly.

You will onboard and support members and volunteers, coordinate projects and events, maintain databases, and prepare reports while upholding a collaborative, inclusive workplace.

Qualifications

• Experience in operational or administrative support, preferably in a regional team.
• Strong organisational and project coordination skills with ability to manage priorities.
• Confident communicator with excellent interpersonal skills.
• Demonstrates initiative and proactive approach.
• Comfortable working with databases, information management and reporting.
• Able to collaborate across teams, locations and backgrounds.

Responsibilities

• Provide day-to-day operational and administrative support to the Regional Director and Regional Operations team.
• Coordinate projects and initiatives supporting members, volunteers and staff.
• Maintain member and volunteer databases, collate information, analyse data and prepare reports.
• Manage onboarding journey including National Criminal History Checks and Working With Children Checks.
• Secretariat bi-monthly governance meetings, including papers and minute-taking.
• Coordinate regional communications, local events and forums.
• Support information sharing, compliance and risk management.
• Contribute to a positive, collaborative and safe working environment.

Skills

Organisational skills

Project coordination

Communication

Initiative

Data management

Reporting

Collaborative work

Education

Certificate IV in Business or Office Administration

Job description

About Us

The St Vincent de Paul Society is a leading provider of community support services, whose values it is to shape a more just and compassionate society. We believe our employees are key to our success and offer Learning and Development programs to enhance and grow your career across a range of teams and services. Our employees are recognised for their achievements and offered promotional opportunities on a meritocracy basis within a collegiate and values driven team environment and culture. The Society recognises the value of an inclusive work environment and believes that our diversity is a strength in the work we do with our local communities.

About the Role

We’re looking for an organised, proactive and people-focused Operations Support Officer to provide essential operational and administrative support to our Regional Director and Regional Operations team across the Riverina. Based in Wagga Wagga, this part-time opportunity offers 22.8 hours per week, which can be worked across 3 or 4 days, providing flexibility while making a meaningful contribution to our regional operations. You’ll play an important role in keeping things running smoothly, onboarding and supporting our members and volunteers, and coordinating local events that make a positive difference in communities across the region. Please note: this is a Max-Term contract role to November 2027.

Key Responsibilities

• Provide day-to-day operational and administrative support to the Regional Director and Regional Operations team.
• Coordinate projects and initiatives that support the needs of members, volunteers and staff across the region.
• Maintain member and volunteer databases, collate information, analyse data and prepare reports, documentation and correspondence.
• Manage the member and volunteer onboarding journey, including National Criminal History Checks and Working With Children Checks where required.
• Secretariate bi-monthly member governance meetings, including preparing meeting papers and minute-taking.
• Coordinate regional communications, local events and forums, helping keep members, volunteers and staff informed and connected.
• Support effective information sharing, compliance and risk management across the region.
• Contribute to a positive, collaborative and safe working environment.

About You

• Bring demonstrated experience in operational or administrative support, ideally within a geographically dispersed or regional team.
• Have strong organisational and project coordination skills, with the ability to manage competing priorities and meet deadlines.
• Be a confident communicator with excellent interpersonal skills and the ability to build relationships with a diverse range of stakeholders.
• Demonstrate initiative, enthusiasm and a proactive approach to getting things done.
• Be comfortable working with databases, information management and reporting, with strong attention to detail.
• Enjoy working collaboratively and supporting people across different teams, locations and backgrounds.

A Certificate IV in Business or Office Administration, or previous experience in a membership-based or community organisation will be highly regarded.

We offer:

• Supportive Team – Join a welcoming, values-driven team with a strong sense of community.
• Boost Your Take-Home Pay – Access up to $15,900 in tax-free benefits for everyday expenses.
• Career Progression – Grow with clear pathways to leadership and internal opportunities.
• Learning & Development - On-demand training to support your professional growth.
• Wellbeing Support – EAP and wellness services to support your mental and physical well-being.
• Inclusive Culture – Thrive in a diverse workplace with active RAP and DIAP programs.
• Leave Benefits – 5 days Sorry Business Leave , Mental Health/Wellbeing Day Off, 16 weeks of paid parental leave, plus access to cultural and study leave to support your personal and professional life.

St Vincent de Paul Society (NSW) welcomes people from all backgrounds, ethnicities, cultures, and experiences. We are an equal opportunity employer and are committed to engaging a diverse workforce. We encourage applications from Aboriginal and Torres Strait Islanders, people with disability, people from diverse cultural and linguistic backgrounds, people who identify as LGBTQIA+, candidates of any or no religious beliefs and applicants of all ages. If you are a candidate with disability please let us know if you require any support to participate in the application and recruitment process.

The Society is committed to being a Child Safe organisation, further information can be found in the Society’s commitment to Safeguarding Children & Young People. Prior to an offer of employment, candidates will be required to complete the pre-employment checks including a Police check & Working with Children check. A health / medical assessment may be required for some roles.