Operations Support Officer

SAL Consulting; The Hills Shire Council; Hybrid; AUD 60,000 - 80,000; Full time

Benefits offered by this job

Flexible work arrangements

Competitive salary package

Employee benefits

EAP access

Professional development

Purposeful work

Job summary

SAL Consulting is seeking a proactive Operations Support Officer to join our team in Norwest. You will support Practitioners and Leadership with administrative tasks, from meetings coordination to contract drafting and data updates.

You will need excellent Excel and IT skills, strong communication, and a collaborative approach. The role offers hybrid work options and a supportive, practice-driven environment.

Qualifications

• Proficiency in general administrative tasks;
• Strong IT skills and MS Office proficiency;
• Excellent interpersonal and communication skills;
• Ability to prioritise and manage time in a high-volume environment;
• Initiative, flexibility and ability to work autonomously or in a team.

Responsibilities

• Administrative tasks and reception duties.
• Meetings coordination with agendas, documents and minute taking.
• Assist with service delivery including enquiries, referrals, file setup and drafting contracts.
• Prepare internal audit / reports for operations management.
• Support finance activities including debtor liaison.
• Manage property, assets and fleet; arrange travel.

Skills

General admin tasks

Microsoft Office proficiency

Interpersonal communication

Time management

Initiative

Team player

Tools

Microsoft Office Suite

Job description

We are looking for a vibrant Operations Support Officer to join our team of professionals. You will be a problem solver, someone who is proactive, energetic and organised.

As a Operations Support Officer at SAL Consulting you will play an important role in supporting our Practitioners and Leadership Team with administrative tasks that include:

• General office administration tasks and reception duties;
• Meetings coordination including preparing agendas and documents and minute taking;
• Service delivery supports including taking and managing enquiries and initial referral contact, file set up, drafting service agreements / contracts, data base / online systems updates;
• Internal audit and reporting including preparing reports for the Operations managers regarding matters such as file audits, staff performance related data, priority deadlines tracking, service agreement / contract renewal tracking, etc.
• Finance related supports to Operations managers including liaising with stakeholders regarding debtors issues;
• Property, asset & fleet management;
• Managing remote or interstate travel arrangements.

The position will be a good fit for someone who has excellent Excel and IT skills and attention to detail, great interpersonal & communication skills, friendly nature, and a sense of humour.

We are a small but growing company, and so the right candidate will be flexible and adaptable, open to a change and able to respond to a growing company’s needs and assist with processes improvement.

The position is full time, based in our office in Norwest, with an option to negotiate some flexible working from home time.

About SAL Consulting

SAL Consulting is one of Australia's most trusted human services consultancies. We bring together a trans-disciplinary team of behaviour support and allied health practitioners, united by a shared belief: every person has a right to a happy, connected life.

We're a national team that works across some of Australia's most complex and rewarding contexts. We take our culture seriously. We're warm, relational, and grounded in best practice, and we expect the same from our leaders.

SAL Consulting is committed to building diverse, inclusive teams.
We welcome applications from people of all backgrounds, including Aboriginal and Torres Strait Islander peoples.

• Proficiency in general administrative tasks;
• IT skills, including proficient knowledge of Microsoft Office Suite;
• Excellent interpersonal and communication skills;
• Capability to prioritise, organise and manage own time and workload in a high volume environment;
• Initiative, flexibility and ability to work both autonomously and as part of a team;

Highly Regarded

• Prior experience with NDIS admin functions will be viewed favourably but is not an essential requirement.

Mandatory Requirements

• Current Australian Driver's Licence
• Current Working with Children Check and NDIS Worker Screening (or the ability to obtain these prior to commencement)

What We Offer

• A collaborative, supportive national leadership team that’s genuinely invested in your success
• Flexible work arrangements and a family-friendly culture
• Attractive salary package and employee benefits
• Access to the Flare benefits platform with discounts at Woolworths, Coles, JB Hi-Fi, Rebel, Airbnb, Fitness First and many more
• Employee Assistance Program (EAP) - access to confidential psychological support and counselling
• A role with real purpose and the capacity to make a lasting impact on people’s lives
• Ongoing professional development and a genuine commitment to growing our leaders from within