Operations Supervisor

Rirratjingu Aboriginal Corporation; Nhulunbuy; On-site; AUD 90,000 - 120,000; Full time

Job summary

Rirratjingu Aboriginal Corporation in Nhulunbuy, NT seeks an Operations Capability Supervisor to lead and improve day-to-day operational processes on-site, coordinating staff activities and ensuring consistent adherence to standards and procedures.

You will identify gaps, implement improvements, coach teams, and partner with leaders to align operations with community goals, while preparing reports and supporting risk management and compliant, respectful workplace practices.

Qualifications

• Experience in operations supervision, workflow coordination and process improvement.
• Experience in team leadership, staff coaching, performance management and capability development.
• Strong planning, prioritisation and organisational skills with attention to detail.

Responsibilities

• Oversee and improve day-to-day operational processes and capability across RAC.
• Coordinate staff activities, monitor workflows and ensure standards and procedures are followed.
• Identify process gaps and implement improvements.
• Coach, train and provide performance guidance to team members.
• Collaborate with leaders to align operations with community objectives.
• Prepare operational reports and ensure resources are used safely and effectively.
• Support risk management and compliance requirements.
• Foster a culture of continuous improvement and respectful communication.

Skills

Operations supervision

Workflow coordination

Process improvement

Team leadership

Staff coaching

Performance management

Capability development

Planning and prioritisation

Organisational skills

Stakeholder engagement

Report writing

Effective communication

Cultural safety and respect

On-site Nhulunbuy

Job description

Company Description

Rirratjingu Aboriginal Corporation (RAC), founded in 1984, represents the Rirratjingu people, the Indigenous Traditional Owners of land on the Gove Peninsula in the Northern Territory. The corporation focuses on building financial self-sufficiency to support long-term economic and social outcomes for its community. RAC works to deliver tangible benefits to its members, including programs, services, and opportunities that strengthen cultural, social, and economic wellbeing. The organisation offers applicants the chance to contribute to meaningful, community-centered initiatives in a uniquely significant regional setting.

Role Description

The Operations Capability Supervisor is a full-time, on-site role based in Nhulunbuy, NT, responsible for overseeing and improving day-to-day operational processes and capability across RAC. This position coordinates staff activities, monitors workflows, and ensures operational standards, policies, and procedures are consistently followed. The role involves identifying process gaps, implementing improvements, and supporting team members through coaching, training, and performance guidance. The Operations Capability Supervisor collaborates with leaders and stakeholders to align operations with community objectives, prepares operational reports, and ensures resources are used effectively and safely. The role also supports risk management, compliance requirements, and fosters a culture of continuous improvement and respectful communication.

Qualifications

• Demonstrated skills in operations supervision, workflow coordination, and process improvement.
• Experience in team leadership, staff coaching, performance management, and capability development.
• Strong planning, prioritisation, and organisational skills, with attention to detail and follow-through.
• Effective communication and interpersonal skills, including stakeholder engagement and report writing.
• Understanding of, or genuine willingness to learn about, working with Aboriginal corporations and community-led governance.
• Ability to work on-site in Nhulunbuy, NT, including adaptability to remote/regional operating environments.
• Competence in basic digital tools (e.g., email, spreadsheets, document management) to support operational reporting.
• Relevant experience in operations, community services, administration, or a related field; formal qualifications in management, business, or similar disciplines are advantageous but not mandatory.
• Commitment to culturally safe, inclusive, and respectful work practices.