Operations Supervisor

Department of Health, Tasmania; City of Burnie; On-site; AUD 137,000 - 186,000; Full time

Benefits offered by this job

Salary packaging

Travel assistance

Professional development allowance

Fitness Passport

Job summary

Department of Health is seeking an Operational Supervisor for Ambulance Tasmania in the North West region. Two fixed-term positions form part of the North West Regional Leadership Team, based at Devonport and Burnie, with rosters including 11.5-hour 4x Day and 12-hour 2x Day/2x Night shifts.

You will direct operations, supervise staff and resources, liaise with hospitals and emergency services, and contribute to quality assurance and policy development.

Qualifications

• Registered with the Paramedicine Board of Australia.
• Bachelor of Paramedic Science or equivalent qualification.
• Current Driver’s Licence

Responsibilities

• Provide overall direction and supervision of operations within the region.
• Provide expert advice to the Director and make recommendations to improve ambulance services in the region.
• Ensure high standard of patient care by implementing quality assurance programs and reviewing performance.
• Supervise human, physical and financial resources of the region, including budgeting.
• Develop, recommend and implement policies for resourcing and servicing regional activities.
• Liaise with hospitals, emergency services and community stakeholders.
• Undertake clinical practice as required.

Skills

Staff supervision

Ambulance operations

Budget management

Leadership

Education

Bachelor of Paramedic Science

Job description

Department of Health
Ambulance Tasmania
AT - Emergency & Medical Services

Applications must be submitted by Thursday 12 November, 2026 11:55 PM

Thursday 12 November, 2026 11:55 PM AEST

Award/Classification:

Ambulance Tasmania Award, Manager Level 1

Employment type:

Region:

North West

Location:

2 Strahan Street

In this role, you will be responsible for the day-to-day delivery of ambulance services within an assigned region, including supervision of staff and resources, operational planning, emergency response deployment, and maintaining partnerships with health and emergency service stakeholders.

The Team

The Operational Supervisor team is part of the North West Regional Leadership Team and are responsible for all aspects of day-to-day ambulance service delivery within the North West region. They are also responsible for the supervision and support of the operational team and resources with the region. An Operational Supervisor provides tactical and short-term strategic planning, deployment of emergency response resources and development and maintenance of links with other health professionals and emergency services.

The Role

• Provide overall direction and supervision of operations within the region.
• Provide expert advice to the Director and make recommendations in respect of improving the delivery of ambulance services to the region.
• Ensure that a high standard of patient care is delivered by implementing and evaluating appropriate quality assurance programs and reviewing activities and performance within the region.
• Supervise the human, physical and financial resources of the region, including assistance with management of budgets.
• Develop, recommend and implement policies related to the resourcing and servicing of the activities within region.
• Liaise with local hospitals, emergency services, other health care providers, and the community on matters of common concern.
• Undertake clinical practice as required.

You will need

• Working knowledge, or ability to acquire knowledge, of relevant State Service Acts, Regulations and Policies together with relevant Acts, Regulations and policies pursuant to Ambulance Tasmania for the effective functioning of Ambulance Tasmania.
• Demonstrated ability to lead, supervise and manage ambulance work teams, volunteers and independent ambulance service providers in service delivery and tactical command.
• Contemporary management skills in order to effectively and efficiently manage the human, physical and financial resources of the Region.

Note: - Please refer to the Statement of Duties for all the selection criteria of this position to address in your application.

Why Tasmania

Tasmania, Australia's only island state, offers unparalleled natural beauty and a luxurious lifestyle. Pursuing your health career in Tasmania’s public health system means building strong connections with colleagues and patients. It also means embracing a lifestyle where you can enjoy extraordinary experiences outside of work while making a significant impact on the community during work.

Details of appointment

Two fixed term, shift worker positions, commencing as soon as possible for a period of 24 months:

• Full Time, working up 76 hours per fortnight on an 11.5-hour 4x Day roster, based at Devonport Station.
• Part Time, working up to 76 hours per fortnight (one block on, one block off), on an 12-hour 2x Day, 2x Night roster, based at Burnie Station.

*Notwithstanding hours to be negotiated with the successful applicant.

Applicants should note that, for a period of twelve months from the date of publication, this selection process may be used to fill subsequent or similar full time, part time, and casual vacancies.

Position Features

• Ambulance Tasmania is committed to promoting a positive workplace culture
• Located in the designated operational region and includes shift work.
• Frequent travel within the designated operational area is required and some intrastate travel may be required
• There is an extensive on-call requirement with the position

$161,757 per annum. Our Employer 12% superannuation contribution is on top of this amount.

• Salary range is in accordance with Ambulance Tasmania Agreement 2025

Salary Packaging

You’ll have access to salary package a range of benefits including living expenses up to $9,010 + $2,650 in meal entertainment each FBT year + other benefits if eligible.

• Professional Development Allowance of up to $1000 per annum

Benefits available to eligible candidates

• Travel and relocation assistance support available for eligible appointees from overseas and interstate.
• Professional development and accelerated pathways.
• A range of leave entitlements, including study leave and Professional Development Support.
• Fitness Passport – You, and your family can access 40+ fitness facilities across Tasmania for just $14.50 per week per person, or $28.05 for a family.

More information about our Employee Benefits can be found here

Successful applicants will be required to meet the essential criteria.

• Registered with the Paramedicine Board of Australia
• Holds a Bachelor of Paramedic Science or other qualification approved by the Service and relevant work experience with an additional qualification in management or equivalent
• Current Driver’s Licence

Note: - Please refer to the Application Guide for more information of pre-employment check.

For more information

Applicants who require further information are encouraged to contact the Contact person for detailed information about the vacancy.

What it is like working at the Department of Health?

Compassion, Accountability, Respect, Excellence are the key values to work in Department of Health. Listen to some of the lived experiences from within the department through some of our wonderful staff and hear about their journey in relocating to Tasmania!

Department of Health has achieved the “Carer Accredited Employer Status” providing support to employees with caring responsibilities. (Find out more under the Carer Recognition Act 2023).

Respecting diversity is the foundation of everything that Department of Health do. This allows us to instil trust and collaborate through honest and fair communication and helps cultivate an environment of growth and innovation. We strongly encourage applicants from key communities including Aboriginal and Torres Strait Islanders, LGBTIQA+ people, and people living with disabilities.

Thursday 12 November, 2026 11:55 PM AEST

Agency:

Department of Health

Award:

Ambulance Tasmania Award, Manager Level 1

Employment type:

Region:

North West

Location:

2 Strahan Street

In this role, you will be responsible for the day-to-day delivery of ambulance services within an assigned region, including supervision of staff and resources, operational planning, emergency response deployment, and maintaining partnerships with health and emergency service stakeholders.

Thursday 12 November, 2026 11:55 PM AEST

Agency:

Department of Health

Award:

Ambulance Tasmania Award, Manager Level 1

Employment type:

Region:

North West

Location:

2 Strahan Street

In this role, you will be responsible for the day-to-day delivery of ambulance services within an assigned region, including supervision of staff and resources, operational planning, emergency response deployment, and maintaining partnerships with health and emergency service stakeholders.