Operations Manager - Victoria
9000-DePuy Synthes (Australia) Pty. Ltd. Legal Entity
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Benefits offered by this job
Job summary
Johnson & Johnson is seeking a People Leader in the Orthopaedics DePuy Synthes division to lead a high-performing team across warehouse and distribution activities in Melbourne. You will drive SAP-based order intake, inventory controls, and disciplined transactions to deliver on-time performance.
The role requires strong leadership, deep SAP experience, advanced Excel and BI skills, and a Lean/Six Sigma mindset.
Qualifications
- Demonstrated people leadership experience, including leading leaders (two-level management preferred).
- Strong critical thinking and problem-solving skills, with the ability to operate at pace and hold yourself and others accountable.
- Advanced systems capability, including deep SAP experience; strong Excel skills and experience with BI/visualisation tools (e.g., Tableau) preferred.
- Proven experience running complex operational environments; backgrounds may include supply chain, IT operations, customer service/contact centres, FMCG, or QSR/fresh produce.
- Process improvement mindset (Lean/Six Sigma); Green Belt and above advantageous.
- Financial acumen and comfort managing operational budgets and benefits tracking.
- Excellent stakeholder management skills and the confidence to influence cross-functional partners.
Responsibilities
- Lead and develop a high-performing team, building accountability, clarity, and strong delivery across the operation
- Drive systems-led execution in SAP across order intake, inventory controls, and transactional discipline
- Deliver strong operational outcomes including on-time, in-full delivery, reduced split shipments and incomplete kits, and improved cost-to-deliver
- Build and maintain operational scorecards and dashboards; translate data into insights, actions, and sustained results
- Partner with Commercial, Customer Service, Transport/3PL, Quality, EHS, Planning, and Set Creation to align priorities and resolve issues quickly
- Own agreed national improvement areas; identify opportunities and drive process, systems, and capability improvements through to completion
- Ensure compliance with Quality Systems, SOPs, EHS, and regulatory requirements; maintain audit readiness, training, and competency matrices
- Manage site and facilities responsibilities as required, including maintaining 5S discipline and a safe, efficient operating environment
Skills
Tools
Job description
At Johnson & Johnson,we believe health is everything. Our strength in healthcare innovation empowers us to build aworld where complex diseases are prevented, treated, and cured,where treatments are smarter and less invasive, andsolutions are personal.Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity.Learn more at jnj.com.
About Orthopaedics DePuy Synthes provides one of the world’s most comprehensive orthopaedics portfolios. Our solutions span joint reconstruction, trauma, craniomaxillofacial, spinal surgery and sports medicine, helping advance patient care while delivering clinical and economic value to healthcare systems. With more than 125 years of orthopaedic innovation, we are reimagining care through medical technologies, enabling solutions and digital surgery. Guided by our vision to Keep People Moving, we work to improve the orthopaedic experience for patients, surgeons and care teams today and tomorrow.
- Lead and develop a high-performing team, building accountability, clarity, and strong delivery across the operation
- Drive systems-led execution in SAP across order intake, inventory controls, and transactional discipline
- Deliver strong operational outcomes including on-time, in-full delivery, reduced split shipments and incomplete kits, and improved cost-to-deliver
- Build and maintain operational scorecards and dashboards; translate data into insights, actions, and sustained results
- Partner with Commercial, Customer Service, Transport/3PL, Quality, EHS, Planning, and Set Creation to align priorities and resolve issues quickly
- Own agreed national improvement areas; identify opportunities and drive process, systems, and capability improvements through to completion
- Ensure compliance with Quality Systems, SOPs, EHS, and regulatory requirements; maintain audit readiness, training, and competency matrices
- Manage site and facilities responsibilities as required, including maintaining 5S discipline and a safe, efficient operating environment
- Demonstrated people leadership experience, including leading leaders (two-level management preferred), with a genuine interest in coaching and developing others
- Strong critical thinking and problem-solving skills, with the ability to operate at pace and hold yourself and others accountable
- Advanced systems capability, including deep SAP experience; strong Excel skills and experience with BI/visualisation tools (e.g., Tableau) preferred
- Proven experience running complex operational environments; backgrounds may include supply chain, IT operations, customer service/contact centres, FMCG, or QSR/fresh produce
- Process improvement mindset (Lean/Six Sigma); Green Belt and above advantageous
- Financial acumen and comfort managing operational budgets and benefits tracking
- Excellent stakeholder management skills and the confidence to influence cross-functional partners
- Tertiary qualification (Science, Engineering, Supply Chain, Business) preferred
- Competitive remuneration package
- Continuous training and support
- Award-winning leadership development programs
- Inclusive, flexible, and accessible working arrangements
- Equal opportunity employer supporting diversity and inclusion
- Up to 18 weeks of parental leave to support new parents
- 4 days of volunteer leave to give back to the community
- Option to purchase up to 2 weeks of additional annual leave for extra time off
- Enjoy a dedicated Wellbeing Day to prioritise self-care
- Global Wellness Reimbursement of $780 per year for healthy eating, exercise, or mindfulness activities
- Access to an Employee Assistance Program for personal and professional support
- Enhanced leave provisions for compassionate (caregiver) leave, providing up to 30 days of additional support
- Life insurance coverage for added peace of mind
- And much more...
- Collaboration
- Compliance Management
- Cost Management
- Demand Forecasting
- Developing Others
- Distribution Management
- Distribution Resource Planning (DRP)
- Fact-Based Decision Making
- Inclusive Leadership
- Inventory Optimization
- Leadership
- Operations Management
- Order Management
- Organizing
- Program Management
- Strategic Supply Chain Management
- Team Management
- Transportation Management
- Warehouse Management
- Collaboration
- Compliance Management
- Cost Management
- Demand Forecasting
- Developing OthersDistribution Management
- Distribution Resource Planning (DRP)
- Fact-Based Decision Making
- Inclusive Leadership
- Inventory Optimization
- Leadership
- Operations Management
- Order Management
- Organizing
- Program Management
- Strategic Supply Chain Management
- Team Management
- Transportation Management
- Warehouse Management
At Johnson & Johnson,we believe health is everything. Our strength in healthcare innovation empowers us to build aworld where complex diseases are prevented, treated, and cured,where treatments are smarter and less invasive, andsolutions are personal.Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity.Learn more at https://www.jnj.com/.
Our Credo calls on us to respect the dignity of every individual and create an environment for all people to thrive. Throughout the recruitment process - from application through hiring - we are committed to providing reasonable accommodations/adjustments for qualified candidates with disabilities. If you need support at any stage of the recruitment process, please complete our candidate accommodation request form so we can assist you.
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