Operations Manager - School to Work

Melbourne City Mission; Melbourne; On-site; AUD 110,000 - 160,000; Full time

Benefits offered by this job

Diverse and inclusive organisation

Salary packaging benefits

Learning and development

Culture of continuous improvement

Job summary

Melbourne CityMission Inc. is seeking an Operations Manager, School to Work to lead the Victorian Government's School to Work program across seven regions, reporting to the Head of Disability and Employment Services.

The role provides strategic leadership, operational oversight and performance management to deliver equitable, high-quality, sustainable work-based learning for secondary students. You will build partnerships with schools, employers and government, lead multi-site teams, monitor

Qualifications

• Provide strategic and operational leadership across a complex, multi-site program delivering measurable outcomes.
• Build and maintain influential partnerships with schools, employers, government, industry and community stakeholders.
• Lead high-performing teams through coaching, accountability, continuous improvement and change management.
• Drive employer engagement and participation initiatives that create sustainable opportunities for students.
• Analyse performance data, manage risk and ensure compliance with contractual, quality and safeguarding requirements.
• Use data, insights and innovation to inform decision-making and improve service outcomes.

Responsibilities

• Provide strategic and operational leadership across a multi-site program.
• Build partnerships with schools, employers, government and community.
• Lead teams through coaching and change management.
• Drive employer engagement and student opportunities.
• Analyse performance data and manage risk and compliance.
• Use data and insights to improve service outcomes.

Skills

Leadership

Stakeholder engagement

Change management

Data analysis

Job description

The Operations Manager, School to Work is responsible for leading the successful delivery of the Victorian Government's School to Work program across seven regions: Inner East, Southern Melbourne, Brimbank/Melton, Bayside Peninsula, Barwon, Central Highlands and Outer Gippsland. Reporting to the Head of Disability and Employment Services, this role provides strategic leadership, operational oversight and performance management to ensure the program delivers equitable, high-quality and sustainable work-based learning opportunities for secondary school students.

About the Opportunity

The Operations Manager, School to Work is responsible for leading the successful delivery of the Victorian Government's School to Work program across seven regions: Inner East, Southern Melbourne, Brimbank/Melton, Bayside Peninsula, Barwon, Central Highlands and Outer Gippsland. Reporting to the Head of Disability and Employment Services, this role provides strategic leadership, operational oversight and performance management to ensure the program delivers equitable, high-quality and sustainable work-based learning opportunities for secondary school students.

About you

We are looking for someone who can:

• Provide strategic and operational leadership across a complex, multi-site program delivering measurable outcomes

• Build and maintain influential partnerships with schools, employers, government, industry and community stakeholders

• Lead high-performing teams through coaching, accountability, continuous improvement and change management

• Drive employer engagement and participation initiatives that create sustainable opportunities for students

• Analyse performance data, manage risk and ensure compliance with contractual, quality and safeguarding requirements

• Use data, insights and innovation to inform decision-making and improve service outcomes

Essential:

• Significant leadership experience within employment, education, community services or human services sectors

• Demonstrated experience managing programs, contracts, budgets and operational performance

• Strong stakeholder engagement, partnership development and relationship management skills

Screening Criteria:

• National Police check

• Working with Children check

• Valid Victorian Drivers license

• Right to Work in Australia

Applications for this role will close on 22 November 2026.

Benefits of working with MCM include:

• Diverse and inclusive organisation

• Attractive Salary Packaging benefits

• Supportive learning and development environment

• Culture of continuous improvement

About MCM

MCM is an inclusive and equal opportunity employer with a strong commitment to safety. MCM embraces differences because we know that diversity and inclusion help us to attract, recruit, engage and retain talented people.
We are a leading not-for profit-for-purpose organisation that offer a broad range of services in Disability, Homelessness, Palliative Care and Education.

Our commitment to Safety

MCM is committed to the safety of its clients and employees, taking a zero-tolerance approach to violence within the workplace and abuse, including child abuse and abuse of people with disability. All employees are required to comply with the Child Safe Standards.

Our commitment to Diversity, Inclusion & Equity of Access

At MCM we embrace our differences because we know that diversity helps us to innovate and make the biggest impact possible. Our DEI Strategy supports and drives an inclusive workplace culture. We embrace the learning opportunities that come with authentic commitment to equity of access for all. We particularly encourage Aboriginal and Torres Strait Islander candidates to apply.