Operations Manager — Financial Markets & Compliance

Ord Minnett Limited; Sydney; On-site; AUD 110,000 - 160,000; Full time

Job summary

Ord Minnett Limited invites applications for an experienced Operations Manager on a 12-month fixed-term contract in Sydney. You will lead the Operations function, directly managing two Team Leaders and supporting a broader team of approx.

twenty staff, ensuring exceptional client service and strong risk and compliance outcomes. You will partner with stakeholders to improve processes, drive operational excellence, and oversee risk governance while delivering impactful business outcomes for

Qualifications

• Proven experience in an Operations Manager or similar leadership role.
• Strong people leadership capability, including coaching and developing Team Leaders.
• Deep understanding of operational processes and systems within financial markets.
• Experience supporting equity market and fixed income products.
• Strong knowledge of client onboarding processes, including AML/KYC requirements.
• Understanding of ASIC and ASX regulatory frameworks and market rules.
• Excellent stakeholder management and communication skills.
• Strong problem-solving ability with a proactive and solutions-focused mindset.

Responsibilities

• Lead, coach, and support two Team Leaders and their teams to achieve service and operational objectives.
• Ensure work is completed accurately, efficiently, and in accordance with compliance obligations.
• Manage escalated issues and act as the key point of contact for operational matters.
• Drive workforce planning, capability development, and ongoing team training.
• Foster a culture of accountability, collaboration, and continuous improvement.
• Take ownership of operational performance and daily business outcomes.
• Manage and oversee operational compliance activities, including audits and committee requirements.
• Partner with internal and external stakeholders to ensure regulatory and compliance obligations are met.
• Maintain governance and risk management practices across the function.
• Contribute to strategic projects and provide operational expertise across the business.
• Work with technology and business application teams to resolve system issues and enhance operational effectiveness.
• Identify, document, and champion process improvements, system enhancements, and automation opportunities.
• Support initiatives that improve scalability, efficiency, and client experience.

Skills

People leadership

Stakeholder management

Problem solving

Regulatory knowledge

AML/KYC awareness

Operational excellence

Communication skills

Education

Finance/Business/Commerce related discipline

Job description

Ord Minnett Limited invites applications for an experienced Operations Manager on a 12-month fixed-term contract in Sydney. You will lead the Operations function, directly managing two Team Leaders and supporting a broader team of approx.

twenty staff, ensuring exceptional client service and strong risk and compliance outcomes. You will partner with stakeholders to improve processes, drive operational excellence, and oversee risk governance while delivering impactful business outcomes for