Operations Manager - Cotton On Highpoint

USA; Victoria; On-site; AUD 52,000 - 68,000; Full time

Benefits offered by this job

Brand discounts

Career growth

Wellness support

Family discounts

Job summary

Cotton On is a global fashion and lifestyle retailer born in Australia. We inspire, spark joy and celebrate self-expression, and we want our team to feel seen, heard and valued.

We’re looking for store leaders who can build engaged brand ambassadors and elevate the customer experience. Join us to drive scheduling, wage targets and development of our people while supporting a foundation that makes a life-changing impact around the world.

Responsibilities

• Work with the Store Manager to build an engaged team of brand ambassadors within your store
• Identify operational opportunities and make commercial decisions to improve customer experience and store results
• Manage store schedules and wages to achieve productivity and wage targets
• Support development needs and motivate the team to drive wellness, engagement and performance for future succession
• Plan and communicate targets to motivate the team to achieve goals
• Collaborate with the Store Manager and key partners to lead visual and loss prevention standards
• Champion the Cotton On Group Foundation and guide the team on making a life-changing impact globally

Job description

Do you speak fashion? We're hiring!

Born in Australia, loved around the world.

At Cotton On, we know good style goes well beyond what's in your wardrobe. We’re here to inspire, spark joy and bolster self-expression and creativity. We want our community to feel seen, heard and celebrated, and as a brand, we want to use our voice to make a positive difference in people's lives.

We’re playfully rebellious and always optimistic. Join our world and let's do good things together.

Benefits You Will Love…

• 50% off Cotton On Group Brands | Cotton On, Cotton On Body, Cotton On Kids, Rubi Shoes, Typo, Factorie and Supre
• Local and Global career growth -progress your career across our 7 Brands
• Wellness support 24/7 – mental health, relationships, family + more
• Discounts for you and your family - medical, travel, financial + more
• Create meaningful change and make a positive difference in people’s lives

The Role

• Working with the Store Manager, embed a culture that builds a team of engaged product and Brand ambassadors within your store
• Identifying operational opportunities and making commercial decisions that improve the customer experience and store results
• Manage store schedules and wages effectively to achieve productivity, wage targets and operational efficiencies
• Help identify the teams development needs and motivators to drive wellness, engagement and performance to build our bench for future succession
• Planning and communicating targets to motivate the team to achieve goals
• Collaborate with the Store Manager & key business partners to lead and deliver visual and loss prevention standards
• Advocate for the Cotton On Group Foundation, leading the team on how they can make life changing impact on our projects around the world

Who are we?

Cotton On’s purpose is to make a positive difference in people’s lives. Born in Australia, Cotton On is a global fashion and lifestyle retailer with eight brands across 22 countries and 1,500 stores. Powered by 20,000 team members, who together with our customers, are making a positive impact through one life-changing Foundation. Taking their Aussie lifestyle to the world and delivering Good along the way, Cotton On brands offer youthful fashion and lifestyle products across women's, men’s, kids, body, accessories and stationery.

We are proud of our diverse global workforce of 20,000 team members from countless nationalities, and we strongly welcome and encourage individuals of all backgrounds to apply with us.

We are focused on bringing more voices, experiences and backgrounds to our workforce as we drive diverse and inclusive outcomes for our team and our customers.

If you have any individual needs in order to fully participate in the recruitment process, please contact us at [e-mail] so we may support you in completing the job application process.