Operations Manager

Bachrach Naumburger Group; Coffs Harbour; On-site; AUD 120,000 - 180,000; Full time

Job summary

Bachrach Naumburger Group operates multiple shopping centres and facilities across the region. This role leads the operations of Park Beach Plaza and other properties, coordinating contractors, fitouts, cleaning, and security to ensure premium presentation and regulatory compliance.

You will manage safety, budgeting, reporting, and supplier relationships while contributing to annual planning and centre performance. A hands-on leader with strong communication is essential.

Qualifications

• Experience overseeing a large set of sites and teams.
• Ability to direct, decide and lead by example.
• Experience with tenancy fitouts and maintenance.
• Knowledge of WHS legislation and risk management.
• Strong communication and budgeting skills.

Responsibilities

• Coordinate tenancy fitouts to BN G standards.
• Liaise with Centre Manager and retailers on ops matters.
• Prepare monthly reports for owners and attend management meetings.
• Ensure compliance with Safe Work procedures and WHS laws.
• Develop maintenance schedules and re-tender contracts.
• Oversee contractors and service providers for centres.
• Represent BNG on construction projects in Coffs Harbour.
• Contribute to budgeting and manage expenditure to plan.
• Maintain high cleanliness and safety across centres.
• Be security conscious to reduce vandalism and theft.
• Participate in emergency control team and WHS committee.
• Available for 24/7 emergency calls.

Skills

Site operations

Contractor management

Budgeting

WH&S compliance

Stakeholder comms

Job description

• Permanent position working in a dynamic team with a major local employer
• Interesting and fast paced environment where no 2 days are the same

Are you a meticulous individual with experience overseeing a largescale set of sites and the work of others?

Are you comfortable giving direction, making decisions and looking for a rewarding job opportunity?

Bachrach Naumburger Group is seeking an Operations Manager to oversee our local properties including Park Beach Plaza, Park Beach Homebase, Gateway House, Jetty Village and Public Works Building.

ABOUT THE ROLE

The Operations Manager oversees the above-mentioned properties, with primary focus towards managing contractors and sub-contractor works, tenancy fitouts, internal cleaning operations and security contractors. Additionally, you will be responsible for the implementation of operational systems and procedures, maintaining regulatory compliance standards, risk mitigation and overall safe and impeccable presentation of the facilities.

RESPONSIBILITIES

• Tenancy Fitout Co-ordination and ensure all fitouts are undertaken to BNG standards.

• Liaise with the Centre Manager, Marketing Manager and Centre retailers on operational matters.

• Deliver all communication and reporting requirements, both verbal and written – including a monthly report to owners and attendance at regular management meetings.

• Ensure all work undertaken (by staff, contractors, retailers and/or retailers contractors) conforms with the specifications as agreed to including Safe Work procedures and the Work Health & Safety Legislation requirements applicable to those tasks.

• Prepare specifications and preventative maintenance schedules for plant and equipment; periodically re-tender service agreements and contracts after liaising with the CM.

• Liaise with service contractors and tradesmen that are engaged to maintain the Centres

• Represent BNG in minor and major construction projects at Coffs Harbour as requested.

• Contribute to the annual budgeting and business planning processes; manage expenditure to meet agreed budget.

• Oversee that the Centres are maintained to a high standard of cleanliness, to industry WHS best practice, close coordination with cleaning C1, and ensure that all equipment is in good order and repair.

• Be aware of, recommend and implement where agreed, industry and technological advances which will assist in reducing running costs of the various plant and equipment, without detriment to the centre's occupants and customers.

• Be security conscious at all times whilst working in the centre, car parks and surrounds with a view to reducing the incidents of unacceptable behaviour by persons in the centre i.e. vandalism, loitering, car theft, etc.

• Be alert for any action, incident or equipment failure that may or may not cause liability to the properties, the owners and managers.

• Participate as a key member of the centre's emergency control team and as a member of the WHS Committee.

• Available to answer emergency calls 24/7 and manage the call.

ABOUT US

Bachrach Naumburger Group owns and operates a number of shopping centres, commercial properties and other facilities across Coffs Harbour, Queensland, Dubbo and Alice Springs.

ABOUT YOU

You are a hardworking and meticulous individual, driven to achieve results. You are organised and possess a high level of communication skill, adept at working to a fast past and above all, lead by example. You have a keen eye for detail and use initiative to get the job done. You will have relevant job experience in a role overseeing facilities or operations in a similar environment and are able to demonstrate your suitability for this role based on this experience and your interpersonal qualities.

In addition, you will ideally possess the following skills, attributes and experience:

• Good time Management is essential
• Self-motivated and able to prioritise tasks effectively
• Decisive with robust knowledge of the operations of a similar facility
• A hands‑on approach and ability to interact with a diverse range of people