Operations Manager

Lendmigo; City of Melbourne; On-site; AUD 90,000 - 130,000; Full time

Benefits offered by this job

Direct work with founders

Ownership and autonomy in role

High-impact opportunities

Job summary

A fast-growing fintech lender is seeking a hands-on Operations Manager in Melbourne to manage the end-to-end lending pipeline and ensure operational excellence. The ideal candidate will have strong experience in operations and process management and a proactive approach to solving problems. This role offers real ownership and autonomy in a rapidly evolving environment, directly contributing to the company's growth.

Qualifications

• Strong experience in operations, execution, and process management.
• Background in startups, technology, fintech, or commercial credit is highly regarded.
• Confident managing multiple stakeholders and complex workflows.
• Comfort using CRMs and internal systems to drive efficiency

Responsibilities

• Own the end-to-end lending pipeline, from application to funding.
• Identify and remove bottlenecks to keep deals moving quickly.
• Coordinate brokers, clients, credit, legal, and funding partners.
• Build and implement scalable operational processes and workflows.
• Maintain data integrity across CRM and internal systems.
• Support brokers and clients; act as escalation point for operational issues.
• Track KPIs and support compliance and risk management processes.

Skills

Operations management

Process management

Stakeholder management

CRM proficiency

Problem solving

Execution skills

Compliance & risk management

Problem solving

Tools

CRM software

Job description

Lendmigo is a leading Australian business lender, delivering fast, flexible commercial finance solutions built for real‑world business needs. We support brokers and small to medium businesses with practical, execution‑driven funding solutions when traditional lenders fall short.

As a scaling fintech, we operate in a fast‑paced, high‑accountability environment where operational excellence is critical.

The Role

We’re looking for a hands‑on Operations Manager to join our Sydney team and play a central role in scaling our lending platform.

You’ll own the end‑to‑end deal pipeline, manage key stakeholders, and build the systems and processes that keep the business running smoothly as we grow. This role suits a self‑starter with a founder’s mindset, someone who takes ownership, solves problems, and thrives in an evolving environment.

What You’ll Be Doing

• Own and manage the end‑to‑end lending pipeline, from application to funding and settlement
• Identify and remove bottlenecks to keep deals moving quickly and accurately
• Coordinate brokers, clients, credit, legal, and funding partners across live transactions
• Build, implement, and continuously improve operational systems and workflows
• Maintain data integrity across CRM and internal systems
• Support brokers and clients and act as an escalation point for operational issues
• Track KPIs and support compliance and risk management processes

What We’re Looking For

• Strong experience in operations, execution, and process management
• Background in startups, technology, financial services, business lending, fintech, or commercial credit highly regarded
• Confident managing multiple stakeholders and complex workflows
• Comfortable operating CRMs and internal systems
• Clear communicator with a calm, solutions‑focused approach
• Founder’s mindset: proactive, accountable, and willing to roll up your sleeves

Qualifications

We care less about formal qualifications and more about what you can do and the experience you bring. If you know how to execute, build systems, and take ownership, we want to hear from you.

Why Join Lendmigo?

• Be a founded operations leader in a fast‑growing lending business
• Work directly with founders and senior leadership
• Shape and scale core systems and processes
• High‑impact role with real ownership and autonomy