Operations Manager

Aspect Personnel; City of Melbourne; Hybrid; AUD 70,000 - 100,000; Full time

Benefits offered by this job

Hybrid work

Team events

Wellbeing initiatives

AI tools

Melbourne brand

Job summary

Aspect Personnel is seeking an Office/Operations Manager for a 12-month maternity leave contract in Melbourne. You will manage day-to-day office operations, finance support, HR administration, compliance, and supplier/office management, leading one direct report.

The role covers budgeting support, ISO QA, and stakeholder coordination. The ideal candidate has hands-on experience in operations across multiple SMEs, with resilience and confidentiality.

Qualifications

• Experience in operations, office or business management in small to medium-sized organisations.
• Experience with accounts receivable/debtor management and reporting (Xero preferred).
• Experience working with an external bookkeeper/accountant.
• Experience leading or supervising at least one team member.
• Strong organisational skills and ability to manage competing priorities.
• Discretion and confidentiality in handling information.
• Good communication and stakeholder management, internal and external.
• Confident with standard office software and systems.

Responsibilities

• Overseeing day-to-day office and administrative operations, including facilities, IT coordination, and supplier/contract management.
• Managing accounts receivable and following up on outstanding debtors, supporting budget tracking with the bookkeeper.
• Leading and mentoring an administrator—delegating work, regular check-ins, supporting development.
• Managing the employee lifecycle: onboarding, offboarding, HR record-keeping and training registers.
• Maintaining ISO QA system.
• Identifying operational risks and inefficiencies and implementing solutions.
• Coordinating company events, meetings and travel arrangements.
• Supporting the MD with budgeting, insurance and supplier negotiations.

Skills

Operations management

Finance exposure

Team leadership

Stakeholder management

Organization

Problem solving

Discretion

Office software

Xero

Tools

Xero

Job description

Aspect Personnel is hiring an Office/Operations Manager to cover a 12-month maternity leave contract. Reporting to the Managing Director, you'll manage the day-to-day running of the office - finance support, HR administration, compliance, supplier and office management - and lead one direct report.

About you

You've worked in operations, office management or business administration in small to medium-sized businesses, ideally under 100 people, and be able to draw upon your experiences across multiple firms. You're organised, discreet and practical, and comfortable moving between tasks - from following up an overdue invoice to reviewing a policy to organising a team event. You're used to supporting or managing a junior team member and happy to be in a hands-on role rather than strategic.

What you'll be doing

• Overseeing day-to-day office and administrative operations, including facilities, IT coordination, and supplier and contract management
• Managing accounts receivable and following up on outstanding debtors, working with our bookkeeper and supporting budget tracking
• Leading and mentoring an administrator - delegating work, running regular check-ins, and supporting their development
• Managing the employee lifecycle: onboarding, offboarding, HR record-keeping and training registers
• Maintaining our ISO QA system
• Identifying operational risks and inefficiencies, and implementing solutions
• Coordinating company events, meetings and travel arrangements
• Supporting the MD with budgeting, insurance and supplier negotiations

What you'll bring

• Experience in an operations, office or business management role in multiple small to medium-sized organisations
• Experience with finance, particularly accounts receivable / debtor management and reporting (Xero preferred)
• Experience working with an external Bookkeeper / Accountant
• Experience leading, mentoring or supervising at least one team member
• Strong organisational skills and the ability to manage competing priorities
• Natural problem solver
• Discretion and a high level of confidentiality
• Good communication and stakeholder management skills, internal and external
• Confidence with standard office software and systems

This is a 12-month fixed-term contract covering maternity leave to start mid/late October.

Offering

• A mix of 'all team days' and hybrid work
• Caring, supportive small team environment'
• Team incentives, regular social events and wellbeing initiatives
• Access to modern AI tools
• A strong brand with long-standing relationships across Melbourne's built environment sector