Operations Manager

Department of Water and Environmental Regulation; City Of Joondalup; Hybrid; AUD 150,000 - 190,000; Full time

Job summary

The Department of Water and Environmental Regulation in Western Australia is seeking an experienced Operations Manager to lead a broad ICT portfolio, ensuring reliable, secure, and customer-focused services across infrastructure, applications, service management and digital platforms.

Work with senior stakeholders to drive innovation, continuous improvement, and effective change management while growing high-performing teams and fostering an inclusive, flexible workplace.

Job description

Lead the Future of Digital Service Delivery

This is a permanent opportunity with an immediate commencement!

This opportunity is for a seasoned leader to play a key role in shaping and delivering the technology services that support the Department’s critical functions. As Operations Manager, you will lead a broad portfolio of ICT operations, ensuring the delivery of reliable, secure and customer-focused services across infrastructure, applications, service management and digital platforms. Working closely with senior stakeholders, you will help drive innovation, operational excellence and continuous improvement, while creating an environment where teams can thrive and deliver meaningful outcomes for the organisation and the community it serves.

We are seeking a strategic and capable leader who can combine strong technical and operational expertise with excellent people leadership skills. Success in this role will come from your ability to lead high-performing teams, build productive stakeholder relationships and navigate complex business and technology environments with confidence. We're looking for someone who can influence across all levels of the organisation, provide clear direction through periods of change and bring a strong focus on continuous improvement and service delivery. Your ability to think strategically, make sound decisions and lead others toward shared outcomes will be key to your success in this role.

At the Department of Water and Environmental Regulation, we are committed to fostering a modern workplace that supports flexibility, collaboration, and wellbeing.

Our flexible work arrangements include options for alternative work locations and adaptable schedules, designed to accommodate a variety of professional and personal needs.

We recognise that effective work can happen in different settings, and our approach reflects this, enabling staff to contribute meaningfully while maintaining balance and resilience.

We are committed to creating an equitable, diverse and inclusive workplace where everyone feels supported and valued. We recognise the unique skills, perspectives and experiences that Aboriginal and Torres Strait Islander peoples, people with disability, people from culturally diverse backgrounds, women and young people bring to our workforce, and we encourage applications from these groups.

We welcome applications from people with disabilities and are committed to providing reasonable adjustments throughout the recruitment process. If you require any adjustments to participate in the recruitment process, please let us know and we will work with you to meet your needs.

Join us and be part of a department that values innovation, inclusivity, and the evolving nature of work.

CLOSING DATE: 4.00pm on 28 September 2026 (Australian Western Standard Time)