Operating Model Design & Delivery Principal

Water-Corporation; City Of Vincent; Hybrid; AUD 180,000 - 240,000; Full time

Benefits offered by this job

Flexible work options

Well-being days

Long service leave

Superannuation 16%

Additional leave up to 12 weeks

Job summary

Water Corporation is seeking a Principal - Operating Model Design & Delivery to lead enterprise operating model design across major transformation programs. You will translate strategy into practical designs, shape governance, and drive adoption with senior stakeholders and HR teams.

The role requires strong PPIT experience, executive facilitation, and a proven ability to deliver complex design work. Join a strategic transformation group delivering WA-wide initiatives with flexible work options.

Qualifications

• Degree qualification in Business or related discipline.
• Substantial experience leading the design and delivery of operating models across complex organisations.
• Substantial experience in operating model design across People, Process, Information and Technology (PPIT).
• Considerable experience providing strategic HR partnership, coaching and advice at a senior level in large/complex multi-disciplined commercial organisation(s) to build capability and enable behaviour and culture change.
• Experience leading design workshops and facilitating executive-level decisions.
• Strong analytical thinking and evidence-based decision-making capability.
• Excellent stakeholder engagement and influencing skills across senior levels.
• Previous consulting experience is preferred, but not mandatory.

Responsibilities

• Lead operating model design streams across enterprise transformation programs.
• Develop organisational design solutions including structures, roles, decision rights and governance.
• Translate business architecture blueprints into practical implementation-ready designs.
• Design transition roadmaps and implementation work packages to support delivery and adoption.
• Use workforce and organisational data to inform evidence-based design decisions.
• Apply and continuously improve enterprise operating model design frameworks, tools and standards.
• Assess and articulate workforce impacts, capability shifts, and transition requirements.
• Facilitate co-design workshops with senior leaders and subject matter experts.
• Provide expert advice on organisational design, spans/layers, and capability impacts.
• Ensure alignment between operating model design, change management and implementation activities.
• Ensure operating model outputs align to enterprise standards, maintaining consistency and transparency across initiatives.
• Maintain alignment and traceability across strategy, design and delivery activities.
• Produce clear decision papers, options analysis and visual design outputs for executive decision-making.
• Support handover to People and Safety Group for implementation and consultation activities.

Skills

Operating model design

Stakeholder management

Workshop facilitation

PPIT expert

Analytical thinking

Strategic HR partner

Executive influence

Education

Degree in Business or related

Job description

We’re entering an exciting new chapter at Water Corporation as we continue to develop and grow our Strategy and Transformation Group. It represents a step forward in how we plan and deliver services - strengthening our ability to align today’s decisions with the needs of our future business, to benefit our customers and communities, and help Western Australia thrive.

As part of this expansion, we’re increasing our capability and recruiting for multiple new positions. This is a rare opportunity to join us at a pivotal moment and help turn strategy into action - setting clear priorities, coordinated action, and driving real change across the business.

We’re seeking talented people to support this strategic shift by bringing long-term direction, enterprise planning, operating model design, organisational change management and portfolio management into one connected, enterprise-wide system focused on delivering our Corporate Plan priorities. If you’re motivated by purposeful work, transformation and making a genuine impact across the state, there’s never been a better time to join us.

About the role:

We’re seeking an experienced Principal - Operating Model Design & Delivery to lead the design and delivery of enterprise operating model components across major transformation initiatives - shaping how the organisation works to deliver its strategy.

This role translates strategic intent and business architecture into practical organisational design-ensuring structures, roles, decision rights and capabilities enable effective delivery of services and long-term value. You’ll work across senior stakeholders, programs and HR/people teams to ensure operating model changes are well designed, clearly understood, and successfully embedded.

Real benefits that matter

• Real flexibility with options to work from home or negotiate flexible work hours
• An additional 2 well-being days each year
• Access to long service leave pro rata after 3 years of service
• Generous co-contribution superannuation scheme, which offers up to 16%. This includes an 12% standard employer contribution, plus an additional 2% employer co-contribution that matches your own 2% contribution
• Purchase additional leave of up to 12 weeks or work 4 years at a reduced salary and take the fifth year off as paid leave

Discover more benefits we offer to support the unique and individual ways our employees live.

What the role will involve:

• Lead operating model design streams across enterprise transformation programs
• Develop organisational design solutions including structures, roles, decision rights and governance
• Translate business architecture blueprints into practical implementation-ready designs
• Design transition roadmaps and implementation work packages to support delivery and adoption
• Use workforce and organisational data to inform evidence-based design decisions
• Apply and continuously improve enterprise operating model design frameworks, tools and standards
• Assess and articulate workforce impacts, capability shifts, and transition requirements
• Facilitate co-design workshops with senior leaders and subject matter experts
• Provideexpert advice on organisational design, spans/layers, and capability impacts
• Ensure alignment between operating model design, change management and implementation activities
• Ensure operating model outputs align to enterprise standards, maintaining consistency and transparency across initiatives
• Maintain alignment and traceability across strategy,designand delivery activities
• Produce clear decision papers, options analysis and visual design outputs for executive decision-making
• Support handover to People and Safety Group for implementation and consultation activities

Key skills and experience:

• Degree qualification in Business or related discipline
• Substantial experience leading the design and delivery of operating models across complex organisations
• Substantial experience in operating model design across People, Process, Information and Technology (PPIT)
• Considerable experience providing strategic HR partnership, coaching and advice at a senior level in large/complex multi-disciplined commercialorganisation(s) to build capability and enable behaviour and culture change
• Experience leading design workshops and facilitating executive-level decisions
• Strong analytical thinking and evidence-based decision-making capability
• Excellent stakeholder engagement and influencing skills across senior levels
• Previous consulting experience is preferred, but not mandatory

Applications close Tuesday 29th September 2026

Our commitment to a diverse and inclusive workplace

Diversity and inclusion are more than words. They guide us on building a thriving workforce that reflects the diversity of our customers and our community.

We encourage applications from every background, including Aboriginal and Torres Strait Islander people, people with disability, women, youth, LGBTQIA+ folks and people from culturally and linguistically diverse backgrounds.

We are committed to ensuring an accessible and inclusive work environment to enable people with disability to participate fully in all aspects of employment.

Applicants with disability who require adjustments during the recruitment process including an alternative format of the application form, can contact a Recruitment Officer at [e-mail] or 08 9420 2000.

To read our diversity and inclusion statement, please visit our website