Operations Manager

BGIS Global Integrated Solutions Canada; Adelaide; On-site; AUD 120,000 - 160,000; Full time

Job summary

Safe Fire Electrical is seeking an experienced Operations Manager to lead the Wet Fire Protection Systems division in South Australia. You will oversee installation, testing, servicing, and maintenance across commercial, industrial and residential clients while ensuring safety, quality, and regulatory compliance.

The role requires strong leadership, stakeholder management, and an ability to drive operational performance and growth.

Qualifications

• Minimum 5 years in the fire protection industry with wet fire system expertise.
• Proven experience in an operational management or leadership role.
• Ability to manage multiple projects, contracts, teams and stakeholders.
• Strong budgeting, forecasting, and contract management skills.
• Commitment to safety, compliance, and service excellence.

Responsibilities

• Lead day-to-day operations of the Wet Fire Protection Systems division.
• Oversee installation, testing, servicing, and maintenance activities.
• Ensure compliance with Australian Standards AS2118, AS2419, AS2441 and legislation.
• Manage project scheduling, workforce planning, resource allocation and budgets.
• Mentor technicians and apprentices and develop staff.
• Build and maintain client and supplier relationships.
• Drive tender submissions, quotations, contracts, and outcomes.
• Drive quality assurance and continuous improvement.
• Ensure WHS compliance across operations.
• Report performance and growth opportunities to senior leadership.

Skills

Leadership

Stakeholder management

Project management

Budgeting & forecasting

Safety & compliance

Operational planning

Education

Trade qualification in Plumbing/Fire Protection/Mechanical Services

Job description

Operations Manager

Location: Torrensville, South Australia

Company: Safe Fire Electrical

Employment Type: Full-Time, Permanent

The Role

Safe Fire Electrical is seeking an experienced and driven Operations Manager - Wet Fire Protection Systems to lead our growing Wet Fire division. This senior leadership role is responsible for overseeing the delivery, compliance, operational performance, and continued growth of our wet fire protection services across commercial, industrial, and residential customers throughout South Australia.

You will lead a team of technicians and apprentices, manage projects and operational resources, maintain key client relationships, and drive business performance while ensuring the highest standards of safety, quality, and compliance are achieved.

Why You'll Love Working With Safe Fire Electrical

• Competitive wages, yearly increases
• Career growth - paid training, study leave, and structured development pathways
• Top-tier equipment provided - laptop, phone, uniforms & PPE supplied
• Recognition & rewards - spot recognition vouchers and $2,000 employee referral bonus
• Health, wellbeing & lifestyle benefits - Fitness Passport access for you and your family to gyms and aquatic centres nationwide, employee discounts, and optional yearly paid flu vaccination vouchers
• Additional employee benefits including novated leasing options
• Paid parental leave & volunteer leave
• Safe systems of work and supportive leadership
• Opportunity to lead, mentor, and develop a skilled technical team
• Join a respected fire services business backed by the strength of BGIS

What You'll Be Doing

• Leading the day-to-day operations of the Wet Fire Protection Systems division
• Managing installation, testing, servicing, and maintenance activities across a diverse client portfolio
• Ensuring compliance with relevant Australian Standards, including AS2118, AS2419, AS2441, and applicable legislation
• Overseeing project scheduling, workforce planning, resource allocation, and budgets
• Leading, mentoring, and developing technicians, apprentices, and operational staff
• Building and maintaining strong relationships with clients, consultants, builders, suppliers, and regulatory authorities
• Managing tender submissions, quotations, contracts, and commercial outcomes
• Driving quality assurance initiatives and continuous improvement programs
• Ensuring compliance with Workplace Health and Safety requirements across all operations
• Monitoring operational performance, financial outcomes, and growth opportunities, while reporting to senior leadership

Your Skills, Experience & Attributes

• Minimum 5 years' experience within the fire protection industry, with strong expertise in wet fire systems
• Previous experience in an operational management or leadership role
• Proven ability to manage multiple projects, contracts, teams, and stakeholders simultaneously
• Strong commercial acumen, including budgeting, forecasting, and contract management
• Excellent leadership, communication, and stakeholder management skills
• Strong operational planning and problem-solving capabilities
• Demonstrated commitment to safety, compliance, and service excellence
• Relevant trade qualification in Plumbing, Fire Protection, Mechanical Services, or a related discipline
• Current Driver's Licence and White Card
• Industry-specific fire protection licences and management qualifications are highly regarded

About Safe Fire Electrical

Safe Fire Electrical is a trusted provider of fire protection and electrical services throughout South Australia. We deliver high-quality installation, maintenance, testing, and compliance services across a broad range of industries and infrastructure environments. Our team is built on a commitment to safety, professionalism, innovation, and exceptional customer service. As we continue to grow, we are seeking talented leaders who want to make a meaningful impact while building a long-term career with us. As a BGIS brand, Safe Fire Electrical combines specialist local expertise with the strength and global reach of BGIS.

We acknowledge the Traditional Custodians of the land on which we work and pay our respects to Elders past, present, and emerging. BGIS is an equal opportunity employer and strongly encourages applications from women, Aboriginal and Torres Strait Islander peoples, LGBTQ individuals, and people from culturally diverse backgrounds.