Operations Improvement Lead — Implementation & Delivery

u&u Recruitment Partners; Queensland; On-site; AUD 90,000 - 120,000; Full time

Job summary

Container Exchange (COEX) is seeking an Operations Improvement Lead to support the implementation of approved continuous improvement projects across the Operations division. You will translate initiatives into practical delivery plans, coordinate activities, maintain documentation and guide stakeholders through implementation.

Collaborate with operational teams, network partners and suppliers to ensure changes are embedded safely and effectively, track progress and support adoption of

Qualifications

• Experience coordinating multiple activities with frontline and operational stakeholders.
• Ability to gather and organise information and provide clear summaries.
• Strong communication and interpersonal skills with collaboration across teams.

Responsibilities

• Support the implementation of approved continuous improvement projects within scope, timelines, risks and success measures.
• Coordinate project activities, actions, dependencies and deliverables to progress initiatives.
• Maintain project documentation, action registers, implementation plans, meeting notes and status updates.
• Work with operational teams to understand impacts, readiness requirements, process changes and risks.
• Develop practical implementation materials, including process guides, transition checklists, and training inputs.
• Assist with coordinating operational trials, site activities, supplier engagement and briefings.
• Track progress, risks, issues and actions and escalate where required.
• Support benefits tracking by collecting data and documenting outcomes.
• Build effective relationships with stakeholders involved in implementation.
• Coordinate meetings, workshops and briefings to drive alignment and adoption.

Skills

Coordination

Project support

Communication

Stakeholder engagement

Documentation

Education

Tertiary qualifications in business or related field

Project management/continuous improvement qualification

Job description

Container Exchange (COEX) is seeking an Operations Improvement Lead to support the implementation of approved continuous improvement projects across the Operations division. You will translate initiatives into practical delivery plans, coordinate activities, maintain documentation and guide stakeholders through implementation.

Collaborate with operational teams, network partners and suppliers to ensure changes are embedded safely and effectively, track progress and support adoption of