Operations Improvement Lead

Permanent-Full Time; Sydney; On-site; AUD 120,000 - 160,000; Full time

Benefits offered by this job

Paid parental leave

Career development opportunities

Mentoring programs

Dining and adventure benefits

Travel benefits

Health and well-being benefits

Support from Armaguard and Prosegur

Job summary

Linfox Armaguard Group in Australia seeks a results-driven professional to lead operational improvement and business transformation initiatives across the organisation. You will analyse data, build business cases and partner with senior stakeholders to deliver measurable efficiencies.

You’ll design dashboards, drive standardisation, manage multiple projects and present insights to senior leaders. The role blends analytical thinking with commercial acumen and leadership to improve productivity

Qualifications

• Proven experience managing and delivering operational improvement or business transformation projects.
• Strong analytical mindset with the ability to interpret large datasets for decision making.
• Excellent commercial and financial acumen with experience building business cases.

Responsibilities

• Leading operational improvement initiatives from concept through to implementation and benefits realisation.
• Analysing operational, financial and service performance data to identify trends and opportunities.
• Developing business cases to support investment decisions.
• Partnering with Operations, Finance and Commercial teams to improve productivity and performance.
• Designing and maintaining dashboards, KPI reporting and performance metrics.
• Driving process standardisation and continuous improvement across operations.
• Managing multiple improvement projects and engaging stakeholders at all levels.
• Presenting insights and recommendations to senior leaders.

Skills

Operational improvement

Data analysis

Project leadership

Excel

Power BI

SQL

Stakeholder engagement

Tools

Power BI

SQL

Excel

Job description

Since 1938, Linfox Armaguard Group has built a trusted legacy in secure logistics and technology solutions. Following our merger with Prosegur, two trusted Australian security leaders have joined forces to create the nation’s most comprehensive cash and valuables network. Trusted by leading names in banking, retail, hospitality, medical and government sectors, we’re known for our culture of safety, innovation, and integrity. Join us and be part of a stronger, smarter, and more connected future.

About the Team

You’ll be joining a dedicated and collaborative team that takes pride in delivering secure, reliable, and customer-focused outcomes. We work hard to support one another, share knowledge, and celebrate success. At Armaguard, we value integrity, teamwork, and a commitment to doing things the right way — every time

What does the job look like?

This is a unique opportunity to combine analytical thinking, commercial acumen and project leadership to deliver meaningful operational improvements across the business.

Working closely with senior stakeholders, you'll identify opportunities to improve productivity, optimise costs and enhance service delivery before leading initiatives through implementation and measuring the benefits achieved.

Key responsibilities include:

• Leading operational improvement initiatives from concept through to implementation and benefits realisation
• Analysing operational, financial and service performance data to identify trends, risks and opportunities
• Developing business cases to support investment decisions
• Partnering with Operations, Finance and Commercial teams to improve productivity and business performance
• Designing and maintaining dashboards, KPI reporting and performance metrics
• Driving process standardisation and continuous improvement across operational functions
• Managing multiple improvement projects while engaging and influencing stakeholders at all levels
• Presenting insights and recommendations to senior leaders in a clear and commercially focused way

Are you the one?

You're naturally curious and enjoy solving complex business problems. You have a strong analytical mindset, understand commercial drivers and know how to turn insights into practical outcomes. Most importantly, you're someone who enjoys working with people and leading projects that deliver measurable business improvements.

You'll be able to demonstrate:

• Proven experience managing and delivering operational improvement or business transformation projects
• Strong analytical capability with experience interpreting large datasets to support decision making
• Excellent commercial and financial acumen, including experience developing business cases and financial models
• Advanced Microsoft Excel skills, with experience using Power BI, SQL or similar analytics tools highly regarded
• Outstanding stakeholder engagement and influencing skills
• The ability to communicate complex information in a simple and meaningful way
• Experience within logistics, supply chain, field services or other operational environments will be highly regarded

What’s in it for me?

Join a respected Australian organisation where leadership, innovation, and integrity are valued. You’ll have access to:

• A collaborative environment that supports professional growth
• Paid parental leave
• Career development opportunities and mentoring programs
• Access to a range of benefits across dining and adventure, travel and health and well-being
• The backing of two trusted Australian security leaders — Armaguard and Prosegur
• A culture built on safety, accountability, and excellence

At the Linfox Armaguard Group, we focus on providing an inclusive and diverse workplace where our people can perform at their best. We welcome and encourage applications from people of all backgrounds, identities and perspectives; with people of diverse genders, ages, religions, abilities, sexual orientations and cultures (including Aboriginal and Torres Strait Islander peoples) encouraged to apply.

Further information

You will be required to meet Linfox Armaguard Groups employment criteria which will include but not be limited to a criminal history check and full medical with a drug and alcohol test.

For more opportunities at Linfox Armaguard Group, visit www.armaguard.com.au