Operations Coordinator

Murrays Coaches; City of Melbourne; Presencial; AUD 60.000 - 75.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Employee Assistance Program for you &家

Career path & cross-training

Descripción de la vacante

Murrays Coaches in Melbourne is seeking a team member for our Operations team at the Footscray depot to help manage and quality control movements. You will monitor real-time transport tasks, support drivers, and coordinate multi-vehicle movements on site.

Join a family-owned company with a long-standing history in ground transport across sporting bodies, events, schools, and corporate clients. Experience in transport or tourism is preferred, with a path for career growth and cross-training

Formación

• Demonstrated high quality customer service skills.
• Ability to multitask with a can-do attitude.
• Clear and professional communication skills.
• Adaptability to changing priorities and tasks.
• Strong attention to detail and task completion.
• Flexible team player on rotating rosters, including some weekends.
• Experience in transport or tourism is preferred; Victorian Heavy Vehicle licence/Driver's Certificate desired but not essential.

Responsabilidades

• Monitor real-time transport tasks and performance.
• Collaborate with driver team to ensure high customer service levels.
• Rostering and scheduling drivers, guides and fleet resources.
• Vehicle GPS reporting and on-site coordination for movements.
• Support conference and multi-vehicle movements on site.

Conocimientos

Customer service

Multitasking

Clear communication

Priorities flexibility

Attention to detail

Team collaboration

Rotating roster experience

Descripción del empleo

We are searching for a team member to join our Operations team in Melbourne. Based out of our Footscray depot you will play a vital role in the management and quality control of Murrays movements.

Responsibilities include:

• Monitor in real-time transport tasks.
• Work with our driver team to ensure a high level of customer service.
• Rostering & scheduling of drivers, guides and fleet resources.
• Vehicle GPS reporting.
• On site coordination for conference/multi-vehicle movements.

Benefits we offer:

• Our Employee Assistance Program is available to you and all your family members and offers free professional counselling services for a range of issues including physical and mental health, financial services, work life balance and much more.
• Opportunity to cross train and genuine career path across the business. We are proud of our people retention record.

Murrays Coaches are a family-owned business operating since 1966. We provide ground transport to peak sporting bodies and teams, event companies, schools and corporate customers, as well we operate regular express services in Queensland, New South Wales and the Australian Capital Territory.

To be considered we’d like you to have the following skills:

• Have high quality customer service skills.
• Be able to multitask with a can-do attitude.
• Be able to communicate clearly and professionally.
• Be able to respond to changing priorities and accept change.
• Have high attention to detail and the ability to complete tasks.
• Flexible and able to work as part of a small team on a rotating roster that includes some weekend/out of hours work.
• Previous experience in the transport or tourism sectors is preferred, including a Victorian Heavy Vehicle licence and Drivers Certificate is desirable but not essential.

Only shortlisted candidates will be contacted. No recruitment agencies please.

Applicants must be an Australian or New Zealand citizen or an Australian permanent resident.

Your application will include the following questions:

• Which of the following statements best describes your right to work in Australia?
• Do you have customer service experience?
• Do you have a heavy vehicle driver's licence?
• Are you willing to undergo pre-employment drug and alcohol screening?

Be sure to include the title of the job you are applying for in your application. Applications close Tuesday 27 October 2026.