Operations Associate

Corpay; Sydney; Hybrid; AUD 70,000 - 95,000; Full time

Job summary

Corpay is seeking an Operations Associate to join the APAC Operations Team in Sydney, focused on investigating and processing FX transactions, beneficiary templates, and outbound payments. The role involves monitoring team inboxes, handling investigations, and collaborating with front and back-office departments to maintain service levels.

The successful candidate will manage FX deals (Spot/Forward/Option), reconciliations, and international transfers while upholding data integrity and accuracy

Qualifications

• Experience in FX investigations or FX banking in an office setting is mandatory.
• Strong knowledge of Swift and ISO20020.
• Proficient Excel skills and advanced data entry capabilities.

Responsibilities

• Perform FX investigations and reconciliations.
• Process FX deals (Spot, forwards, options) and outbound payments.
• Format beneficiary information and set up international money transfers.
• Monitor client ledger balances and currency accounts.
• Support APAC shift coverage and liaise with front/back-office teams.
• Ensure compliance with company policies and procedures.

Skills

FX investigations

Data entry

Reconciliations

Attention to detail

Time management

Communication

Payments/banking experience

Tools

Excel

Swift

ISO20020

Job description

Your roleWhat you'll be doingCorpay is currently on the lookout for a highly organised person to join our APAC Operations Team in Sydney Australia, as an Operations Associate. Your focus will be Investigating and processing Foreign Exchange transactions (FX), Beneficiary templates and outbound Payments. You’ll be responsible for monitoring the APAC team inboxes, actioning tasks and liaising with front and back-office departments. You will be a key contributor to maintaining the service levels and efficiency of the APAC Operations team!How We WorkAs an Operations Associate, you will be expected to work in a hybrid office environment. Corpay will set you up for success by providing:Assigned workspace in the Sydney, Australia officeCompany-issued equipmentFormal, hands-on trainingRole ResponsibilitiesAs part of a Global Operations Unit, you will play a crucial role in managing Spot, Forward and Option deals, and ensuring the accurate and timely processing of customer payments and processing Foreign Exchange Transactions (FX). You’ll be responsible for handling Investigations, outgoing funds with one of the world’s largest non-bank payment remitters and hedging specialists. The ideal candidate will have a strong background in finance administration, excellent data entry skills, and a keen eye for accuracy.Responsibilities will include (but not limited to) the following activities:Perform FX Investigations tasks and possess knowledge on the Reconciliations processProcessing FX deals (Spot deals, drawdowns, deal amendments, expiry options)Review and Cancel/Amend/Modify Foreign Exchange transactionsFormatting beneficiary information, setting up international money transfersManage client ledger balances and creating client currency accountsMonitor the Transactions and Settlements team inboxes, actioning tasks and liaising with front and back-office departmentsCompliance: Ensure compliance with company policies and procedures.Provide support to other finance and accounting team members as needed.Qualifications & SkillsThis position requires a detail-oriented and organized individual who can competently work autonomously and manage your own workload. You are computer literate with touch-typing skills and hold a high level of attention to detail. The ideal candidate has experience collecting outstanding receivables, resolving complex FX Investigation matters, customer inquiries, maintaining accurate account reconciliations, and ensuring data integrity. You pride yourself on your accuracy and have great time management skills. Having previous work experience in payments or banking in an office setting is a plus.To be considered for this role, you must have the following skills and experience:Previous FX Payments Investigations or FX Banking experience in an office setting is mandatory.Good knowledge of Swift and ISO20020Proficient computer skills, ideally intermediate or advanced Excel experienceStrong analytical mindset with high data entry accuracyConfident communicator with a collaborative, team-focused approach.Organised, deadline-driven, and able to work effectively in a fast-paced environment.Willing do work APAC shiftAbout CorpayAbout CorpayCorpay is a global technology organization that is leading the future of commercial payments with a culture of innovation that drives us to constantly create new and better ways to pay. Our specialized payment solutions help businesses control, simplify, and secure payment for fuel, general payables, toll and lodging expenses. Millions of people in over 80 countries around the world use our solutions for their payments.At Corpay, we are committed to fostering an inclusive and respectful workplace where employees are valued for their diverse perspectives, experiences, and contributions. We believe that diversity, equity, and inclusion strengthen our teams, drive innovation, and support our continued success globally.As part of our hiring process, offers of employment may be subject to the successful completion of pre-employment screening conducted by an authorized third-party provider, in accordance with applicable laws and Corpay policies. Screening requirements may include employment references, identity verification, criminal record checks, financial or sanctions screening, and other background checks relevant to the role and permitted by local law.Notice to Recruitment Agencies and Search Firms: Corpay does not accept unsolicited resumes from agencies or search firms without a valid written agreement in place. Any unsolicited candidate submissions will become the property of Corpay, and no fees will be paid related to such submissions.Learn more about Corpay: https://www.corpay.comTransparency & ComplianceEqual Opportunity EmployerCorpay is committed to providing equal employment opportunities to all applicants and employees. Employment decisions are made without regard to race, color, religion, sex (including pregnancy), gender, gender identity or expression, sexual orientation, national origin, ancestry, age, disability, marital status, genetic information, military or veteran status, or any other characteristic protected by applicable law. Corpay is committed to fostering an inclusive workplace where individuals are respected and valued for their diverse perspectives, experiences, and contributions. If you require reasonable accommodation during any part of the application or interview process, please notify a representative of the Human Resources Department.Use of Artificial Intelligence in HiringCorpay may use artificial intelligence (AI) and other technology-enabled tools to support certain aspects of the recruitment process, such as application screening, candidate assessment, or interview scheduling. These tools are designed to enhance efficiency, consistency, and fairness throughout the hiring process. AI tools do not make final hiring decisions. All employment decisions involve human review. Corpay is committed to the responsible use of AI, including appropriate oversight and safeguards designed to support fair and unbiased outcomes.Candidate Privacy NoticeFor information about how Corpay processes personal information during the recruitment process, please review our Candidate Privacy Notice: https://www.corpay.com/privacy-policy.Pay PhilosophyCorpay is committed to fair, equitable, and transparent compensation practices. Compensation decisions are based on objective, job-related factors including skills, experience, qualifications, and market benchmarks. Where required by applicable law, salary or compensation ranges will be included in the job posting or provided prior to the interview process, where required by applicable law. Additional compensation elements such as bonuses, incentives, benefits, or variable pay may apply where applicable.