Operational Training Specialist

Pacific National; Greta; On-site; AUD 90,000 - 120,000; Full time

Benefits offered by this job

Paid parental leave

Novated Leasing

Fitness Passport

Purchase leave program

Access to EAP program

Job summary

Pacific National in Greta, NSW is seeking an Operational Training Specialist to shape the capability of our frontline teams and ensure safe, efficient operations. You will develop training plans, coordinate trainees, and partner with leaders to close capability gaps.

Reporting to the Training Manager, you will drive learning programs, monitor competency, and support continuous improvement across the rail operations. The role emphasizes safety, regulatory alignment, and workforce readiness.

Qualifications

• Experience in training coordination, learning and development, workforce capability or operational training environments.
• Proven experience developing and implementing training plans and competency frameworks.
• Strong stakeholder engagement skills with the ability to build effective working relationships across multiple business areas.

Responsibilities

• Drive training capability by planning, coordinating and supporting programs.
• Report to Training Manager and develop annual training plans.
• Coordinate trainee programs, training schools and workforce development initiatives.
• Identify capability gaps with leaders and trainers to design solutions.
• Monitor competencies and training compliance requirements.
• Support continuous improvement focused on workforce capability and training effectiveness.

Skills

Training coordination

Learning & development

Stakeholder engagement

Planning & organisation

LMS experience

Competency frameworks

Tools

Microsoft Office

LMS

Job description

• Shape the capability of our operational workforce and influence training outcomes across the NSW Coal Operations
• Partner with leaders to develop training strategies, competency plans and operational readiness programs
• Safely Every Day - That's Our Promise

Join Pacific National - Australia's largest private rail freight operator.

Every day we transport millions of tonnes of critical freight around the country for our customers. We haul coal, intermodal containers, steel, and bulk commodities that keep Australia moving.

An opportunity has presented itself for an Operational Training Specialist to join our team in Greta, NSW.

What You'll Do

Drive operational capability by planning, coordinating and supporting training and competency programs that ensure our people are equipped to safely and effectively meet operational requirements.

Reporting to the Training Manager, you will:

• Develop and manage annual training plans that support operational demands and future workforce requirements.
• Coordinate trainee programs, training schools and workforce development initiatives.
• Partner with operational leaders, Driver Trainers and Train Crew Development Specialists to identify capability gaps and training solutions.
• Monitor, track and maintain employee competencies and training compliance requirements.
• Support continuous improvement initiatives focused on workforce capability, training effectiveness and operational performance.
• Coach and support trainers to enhance training delivery and learner outcomes.Ensure training activities align with regulatory, RTO and business requirements.

What You'll Bring

• Experience in training coordination, learning and development, workforce capability or operational training environments.
• Proven experience developing and implementing training plans and competency frameworks.
• Strong stakeholder engagement skills with the ability to build effective working relationships across multiple business areas.
• Excellent planning, organisational and communication skills.
• Experience working with Learning Management Systems and Microsoft Office applications.
• Knowledge of competency-based training and assessment practices.
• Experience within rail, transport, logistics, mining or another safety-critical operational environment will be highly regarded.

Why join us?

At Pacific National we value the contribution of each team member. Our values underpin our commitment to create an inclusive culture where everyone is accepted.

Some of the benefits we offer are:

• Paid parental leave
• Novated Leasing
• Fitness Passport
• Purchase leave program
• Access to EAP program through Sonder

We live by our Values: Make it Simple, Share More, Kindness, Gratitude, Curiosity, and Own It - helping us build strong connections and do our best work every day.

Ready to deliver what matters?

Learn more at: https://www.pacificnational.com.au/careers

Pacific National acknowledges the Traditional Custodians of the land on which we work, live and rail.