Terminal Supervisor – Sydney Freight Terminal

Pacific National; Sydney; On-site; AUD 90,000 - 115,000; Full time

Benefits offered by this job

Paid parental leave

Novated Leasing

Fitness Passport

Purchase leave program

Access to EAP program through Sonder

Job summary

Pacific National is seeking a Terminal Supervisor to lead our Sydney Freight Terminal operations in Chullora NSW. You will oversee daily terminal activities, drive safety, efficiency and service delivery, and coordinate with planning and control to keep trains moving on time.

Reporting to the Superintendent, you’ll develop your team, reinforce a safety culture, and manage rotating shifts including days, nights and weekends in a 24/7 operation. Join us and help keep Australia moving.

Qualifications

• Experience in a leadership or supervisory role within a safety-critical environment.
• Experience leading teams in fast-paced operations.
• Background in rail, transport, logistics, or a related industry.
• Strong commitment to safety leadership and fostering a positive safety culture.
• Proven problem-solving, decision-making, and analytical skills.
• Ability to influence stakeholders and communicate effectively across all levels of the business.
• Experience developing team capability and driving performance outcomes.

Responsibilities

• Lead, supervise, and coordinate terminal operations to ensure trains operate safely, efficiently, and on time.
• Inspire a safety-focused culture through visible leadership, coaching, mentoring, and performance management.
• Coordinate operational resources and workforce activities to maximise terminal productivity and service delivery.
• Ensure compliance with network access requirements, operational procedures, and company standards.
• Implement and communicate organisational, divisional, and local safety instructions across the team.
• Conduct safety observations, performance assessments, and ongoing capability development activities.
• Work closely with Integrated Planning Services and Network Control to support effective train movements and operational performance.
• Build strong relationships with internal and external stakeholders and identify opportunities for continuous improvement.
• Contribute to a 24/7 operation working rotating shifts including weekends and nights.

Skills

Leadership experience

Safety leadership

Coaching and mentoring

Stakeholder communication

Problem solving

Team development

Rail/transport knowledge

Job description

Terminal Supervisor – Sydney Freight Terminal

• Lead a high-performing terminal operations team
• Permanent opportunity based at Sydney Freight Terminal
• Rotating roster including days, nights and weekends

Safely Every Day — That’s Our Promise

Join Pacific National – Australia’s largest private rail freight operator

Every day we transport millions of tonnes of critical freight around the country for our customers. We haul coal, intermodal containers, steel, and bulk commodities that keep Australia moving.

An opportunity has presented itself for a Terminal Supervisor to join our team at our Sydney Freight Terminal based in Chullora NSW.

What You’ll Do

Lead and coordinate the day-to-day operations of a busy freight terminal while driving safe, efficient, and productive outcomes for our people, customers, and business.

Reporting to the Superintendent, you will:

• Lead, supervise, and coordinate terminal operations to ensure trains operate safely, efficiently, and on time.
• Inspire a safety-focused culture through visible leadership, coaching, mentoring, and performance management.
• Coordinate operational resources and workforce activities to maximise terminal productivity and service delivery.
• Ensure compliance with network access requirements, operational procedures, and company standards.
• Implement and communicate organisational, divisional, and local safety instructions across the team.
• Conduct safety observations, performance assessments, and ongoing capability development activities.
• Work closely with Integrated Planning Services and Network Control to support effective train movements and operational performance.
• Build strong relationships with internal and external stakeholders and identify opportunities for continuous improvement.
• Contribute to a 24/7 operation working rotating shifts including weekends and nights.

What You’ll Bring

• Demonstrated experience in a leadership or supervisory role within a safety-critical environment.
• Experience leading, coaching, and motivating teams in a fast-paced operational setting.
• Background in rail, transport, logistics, or a related industry highly regarded.
• Strong commitment to safety leadership and fostering a positive safety culture.
• Proven problem-solving, decision-making, and analytical skills.
• Ability to influence stakeholders and communicate effectively across all levels of the business.
• Experience developing team capability and driving performance outcomes.

Why join us?

At Pacific National we value the contribution of each team member. Our values underpin our commitment to create an inclusive culture where everyone is accepted.

Some of the benefits we offer are:

• Paid parental leave
• Novated Leasing
• Fitness Passport
• Purchase leave program
• Access to EAP program through Sonder

We live by our Values: Make it Simple, Share More, Kindness, Gratitude, Curiosity, and Own It – helping us build strong connections and do our best work every day.

Ready to deliver what matters?

Pacific National acknowledges the Traditional Custodians of the land on which we work live and rail.