Operational Technology Capability Product Owner

Australian Secret Intelligence Service; Canberra; On-site; AUD 110,000 - 150,000; Full time

Job summary

Australian Secret Intelligence Service in Canberra seeks an EL1 Operational Technology Communication Capability Manager to bridge operational requirements and technical delivery, owning end-to-end capability lifecycles.

You will gather user needs, define specifications, manage the capability roadmap, work with program delivery managers, and ensure robust documentation, training, and transition from development to deployment.

Qualifications

• Relevant formal ICT qualifications or relevant work/life experience.
• Experience leading the delivery of technical capabilities, preferably within a government, defence, or high-security corporate environment.
• Demonstrated track record of managing the full capability lifecycle, from initial conceptual design and procurement through to global deployment and long-term sustainment.
• Proven experience managing strategic relationships with external vendors and presenting technical risk options to senior leadership.
• Experience working in defence, intelligence, law enforcement or related industry.

Responsibilities

• Act as the primary liaison between non-technical operational leads and technical specialists, translating complex operational needs into clear business and solution requirements.
• Responsible for the lifecycle of complex technical capabilities, eliciting requirements and managing the delivery roadmap for new solutions, updates, enhancements, and eventual decommissioning.
• Proactively identify capability gaps by analysing feedback and emerging threats, proposing new capability developments to the Program Manager and Director, and working with Delivery Managers and Development teams to establish new capabilities within the portfolio.
• Collaborate with Operations Support to develop capability governance frameworks, maintaining technical documentation, user guides, and training materials and ensuring testing and user acceptance is achieved for all capabilities.

Skills

Stakeholder engagement

Product management

Delivery management

Technical writing

Quality assurance

Communication skills

Negotiation and influencing

Leadership

Education

ICT qualifications

Job description

Australian Secret Intelligence Service in Canberra seeks an EL1 Operational Technology Communication Capability Manager to bridge operational requirements and technical delivery, owning end-to-end capability lifecycles.

You will gather user needs, define specifications, manage the capability roadmap, work with program delivery managers, and ensure robust documentation, training, and transition from development to deployment.