Operational Risk and Compliance

Telstra Limited; Melbourne; Hybrid; AUD 120,000 - 170,000; Full time

Job summary

Telstra Corporation in Melbourne is seeking a Senior Specialist of Responsible Business and Governance to lead compliance and operational risk management across Telstra Enterprise. You will identify regulatory obligations, assess risks, and support management in implementing effective controls while protecting Telstra's reputation.

The role emphasizes driving compliant outcomes, with strong analytical skills and objectivity.

Qualifications

• Strong understanding of Telstra risk management program and compliance obligations.
• Proven experience implementing risk and compliance management with management teams.
• Ability to translate complex regulations into practical controls and guidance.

Responsibilities

• Provide subject matter expertise on compliance for internal stakeholders.
• Assess potential issues/breaches and report outcomes to leadership.
• Develop and deliver training and manuals for employees on risk management.
• Coordinate operational risk management programs and ensure program integrity.
• Stay updated on regulatory bulletins and regulatory changes.
• Collaborate with stakeholders to improve risk and compliance processes.

Skills

Regulatory requirements

Risk assessment

Stakeholder communication

Training & coaching

Auditing & controls

Job description

Employment Type

Permanent

Closing Date

4 Nov 2026 11:59pm

Job Title

Operational Risk and Compliance

Job Summary

About the team. Our Enterprise business is a growth engine for Telstra, focused on providing government and large corporate customers with industry-based services and solutions. We meet a critical need in the market - combining connectivity infrastructure across Australia with the leading technology solutions and expertise. The responsible Business and governance team is critical to Telstra Enterprise meeting its CF 30 strategy and objectives in an informed, transparent and compliant manner.

The role with us

An exciting and rewarding opportunity has become available for a highly motivated individual to join our team as Senior Specialist of Responsible Business and Governance to support the implementation of compliance and operational risk management controls that achieves Telstra Enterprise strategic direction and growth aspirations. You will assist to identify and manage regulatory obligations, operational risks and compliance. As the Senior Specialist of Responsible Business and Governance, you will support management to identify and manage risks effectively. You effectively manage the compliance programs across our organisation, in a way that promotes compliant outcomes, mitigates risk, and protects Telstra's reputation. You do this through applying your passion for improving and driving compliance outcomes, impressive subject matter expertise and objectivity and fairness. Your keen attention to detail and exceptional analytical skills are applied daily to monitor organisational compliance and identify and elevate potential issues/breaches as needed.

Key Responsibilities

• Provide subject matter expertise and technical advice to internal stakeholders (Functional Compliance Leads, Risk Management teams, Executives) on all compliance-related matters so that current obligations/principles are understood, using effective communication to ensure teams are both informed and trained when new legislation/policies come into effect.
• Leverage substantial expertise and experience together with excellent critical-thinking and problem-solving skills to assess and resolve potential issues/breaches and report outcomes to management and the Chief Risk Office.
• Contribute to the establishment and fulfilment of organisational compliance standards, leveraging your ability to comprehend complex data to prepare and coordinate operational risk management training sessions and manuals for employees, to maintain the quality and integrity of service to Telstra stakeholders.
• Gather relevant sources of information and insights to thoroughly understand various stakeholder needs and requirements, demonstrating an ability to multitask in a fast-paced environment in order to manage team procedures, workflows and accountabilities and meet compliance documentation standards.
• Apply deep technical and professional expertise to manage Telstra Enterprise adherence to the company risk management framework programs and group policies, testing controls as required and ensure ongoing auditing and reporting to maintain the integrity of programs.
• Contribute to ongoing technical self-development by proactively researching regulatory bulletins and other sources of information to stay up to date with regulations and rules.
• Collaborate and engage with key stakeholders across the organisation and gather relevant sources of information to build insights on risk and compliance issues to help facilitate decision making and to lead continuous improvement initiatives at Telstra.

About you

To be successful on the role, you need to have:

• Strong communication, negotiation and influencing skills.
• Deep understanding of Telstra risk management program and compliance obligations.
• Proven experience in working with Management to effectively implement risk and compliance management.
• Ability to provide pragmatic risk and compliance advice for implementation of effective risk and compliance management.
• Passion for doing the right thing.

Working at Telstra

We work flexibly at Telstra. However, the nature of this role may require onsite consultation with the team from time to time. We're an iconic Aussie brand with a global footprint. From our earliest days in the Postmaster General’s Office to the Australian icon we are today, the heart of Telstra has never changed. We've always been committed to being a great place to work as we make the world a better place too. Working at Telstra, we all have a why. Whether it’s endless career opportunities, an amazing work-life balance or being able to make a difference, we all know why we’re motivated to be our best here. Our people find purpose and pride in being part of Telstra, because we support the things that matter most.

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In a business as big and diverse as ours, there's a huge breadth of career paths available. Uncover opportunities, broaden your experience, and discover the many areas of our organization there is to explore.

Explore our teams https://www.telstra.com.au/careers/our-teams