Operational Risk and Compliance- Senior Specialist

Telstra; Melbourne; On-site; AUD 110,000 - 140,000; Full time

Job summary

Telstra Enterprise is seeking a Senior Specialist of Responsible Business and Governance to support implementation of compliance and operational risk management controls that align with Telstra's strategic direction. You will help identify regulatory obligations, manage operational risks and ensure compliant outcomes.

Collaborating with stakeholders across the organisation, you will monitor compliance, elevate issues, and contribute to continuous improvement of risk and governance programs while

Qualifications

• Strong communication, negotiation and influencing skills.
• Deep understanding of Telstra's risk management program.
• Experience working with management to implement risk and compliance management.
• Ability to provide pragmatic, compliant risk advice.
• Passion for doing the right thing.

Responsibilities

• Provide subject matter expertise and technical advice on compliance matters to stakeholders.
• Assess and resolve issues/breaches and report outcomes to management.
• Help establish organisational compliance standards and run training sessions.
• Gather information to understand stakeholder needs and manage workflows for compliance docs.
• Apply expertise to ensure adherence to risk management frameworks and policies, with audits.
• Stay up to date with regulatory bulletins and guidance.
• Collaborate across the organisation to drive continuous improvement in risk and governance.

Skills

Communication

Negotiation

Influencing

Risk management knowledge

Stakeholder management

Job description

About The Team

Our Enterprise business is a growth engine for Telstra, focused on providing government and large corporate customers with industry-based services and solutions. We meet a critical need in the market - combining connectivity infrastructure across Australia with the leading technology solutions and expertise. The responsible Business and governance team is critical to Telstra Enterprise meeting its CF 30 strategy and objectives in a informed, transparent and compliant manner.

The role with us

An exciting and rewarding opportunity has become available for a highly motivated individual to join our team as Senior Specialist of Responsible Business and Governance to support the implementation of compliance and operational risk management controls that achieves Telstra Enterprise strategic direction and growth aspirations. You will assist to identify and manage regulatory obligations, operational risks and compliance. As the Senior Specialist of Responsible Business and Governance, you will support management to identify and manage risks effectively. You effectively manage the compliance programs across our organisation, in a way that promotes compliant outcomes, mitigates risk, and protects Telstra's reputation. You do this through applying your passion for improving and driving compliance outcomes, impressive subject matter expertise and objectivity and fairness. Your keen attention to detail and exceptional analytical skills are applied daily to monitor organisational compliance and identify and elevate potential issues/breaches as needed.

Key Responsibilities

• Provide subject matter expertise and technical advice to internal stakeholders (Functional Compliance Leads, Risk Management teams, Executives) on all compliance-related matters so that current obligations/principles are understood, using effective communication to ensure teams are both informed and trained when new legislation/policies come into effect.
• Leverage substantial expertise and experience together with excellent critical-thinking and problem-solving skills to assess and resolve potential issues/breaches and report outcomes to management and the Chief Risk Office
• Contribute to the establishment and fulfilment of organisational compliance standards, leveraging your ability to comprehend complex data to prepare and coordinate operational risk management training sessions and manuals for employees, to maintain the quality and integrity of service to Telstra stakeholders.
• Gather relevant sources of information and insights to thoroughly understand various stakeholder needs and requirements, demonstrating an ability to multitask in a fast-paced environment in order to manage team procedures, workflows and accountabilities and meet compliance documentation standards.
• Apply deep technical and professional expertise to manage Telstra Enterprise adherence to the company risk management framework programs and group policies, testing controls as required and ensure ongoing auditing and reporting to maintain the integrity of programs.
• Contribute to ongoing technical self-development by proactively researching regulatory bulletins and other sources of information to stay up to date with regulations and rules.
• Collaborate and engage with key stakeholders across the organisation and gather relevant sources of information to build insights on risk and compliance issues to help facilitate decision making and to lead continuous improvement initiatives at Telstra

About You

• Strong communication, negotiation and influencing skills.
• Deep understanding of Telstra risk management program and compliance obligations
• Proven experience in working with Management to effectively implement risk and compliance management
• Ability to provide pragmatic risk and compliance advice for implementation of effective risk and compliance management.
• Passion for doing the right thing.

We work flexibly at Telstra. However, the nature of this role may require onsite consultation with the team from time to time.