Operational HR Generalist — Multisite People Ops

Dragonfly Limited; Sydney; On-site; AUD 90,000 - 120,000; Full time

Benefits offered by this job

Competitive remuneration package

Employee Assistance Program (EAP)

Job summary

Dragonfly Limited is seeking an HR Generalist to support operational hubs across Australia, reporting to the HR Director. You will handle day-to-day employee relations, performance and attendance management, and ensure policies align with Australian legislation.

You’ll collaborate with payroll, recruitment and WHS teams to deliver end-to-end HR support, from onboarding to exits, helping shape a positive workplace culture and high-performing depot teams across the region.

Qualifications

• Minimum 3 years’ experience in a generalist HR role, ideally supporting operational or multi-site teams.
• Strong knowledge of Australian employment legislation, modern awards, and HR policies, with the ability to apply them in practical situations.
• Experience managing employee relations, performance, attendance, and workplace investigations.
• Demonstrated ability to support recruitment and onboarding for operational roles.
• Excellent organisational, administrative, and HR system skills, with attention to detail across multiple locations.
• Strong interpersonal and communication skills, with the ability to influence leaders, handle sensitive matters, and champion Dragonfly’s core values.

Responsibilities

• Support and oversee HR operations, partnering closely with frontline leaders to deliver practical, on-the-ground people support.
• Manage day-to-day employee relations matters, providing guidance to managers and assisting with investigations, documentation, and resolution of workplace issues.
• Support performance and attendance management processes, including reviews, documentation, and tracking outcomes, while coaching leaders on underperformance, behavioural concerns, and employee wellbeing.
• Ensure consistent application and interpretation of HR policies, procedures, and Australian employment legislation, escalating complex matters where required.
• Support recruitment processes for operational roles within your region, partnering with hiring managers and the recruitment team to coordinate hiring activities, provide guidance, and ensure a positive candidate experience.
• Provide end-to-end administrative support across the employee lifecycle, including onboarding, employment changes, and exits, while maintaining accurate and up-to-date HR records and systems.
• Produce and analyse HR reports and workforce data to identify trends, support decision-making, and flag potential risks or areas for improvement.
• Collaborate cross-functionally with teams including Payroll, Recruitment, and Workplace Health & Safety to ensure seamless and compliant people operations.
• Support workplace health and safety processes, including incident investigations, workers’ compensation administration, and audit requirements.
• Act as a trusted point of contact for employees and managers, contributing to a positive, inclusive, and high-performing work environment across the region.
• Champion Dragonfly’s core values of teamwork, innovation, customer-focus, and diligence, modelling these behaviours in all interactions and supporting leaders to embed them within their teams.

Skills

Employee relations

Recruitment

HR policies

Australian employment law

Multi-site coordination

Communication skills

Tools

HR systems

Job description

Dragonfly Limited is seeking an HR Generalist to support operational hubs across Australia, reporting to the HR Director. You will handle day-to-day employee relations, performance and attendance management, and ensure policies align with Australian legislation.

You’ll collaborate with payroll, recruitment and WHS teams to deliver end-to-end HR support, from onboarding to exits, helping shape a positive workplace culture and high-performing depot teams across the region.