Operational Excellence Manager

CSL Limited; Melbourne; On-site; AUD 130,000 - 170,000; Full time

Job summary

CSL Behring in Broadmeadows, Melbourne is seeking two Operational Excellence Managers to drive continuous improvement and embed the CSL Operating System across a major manufacturing site. You will lead Lean Six Sigma initiatives, coach cross-functional teams and partner with senior leaders to deliver measurable value in safety, quality and productivity.

We welcome an experienced professional with deep Lean Six Sigma expertise or an emerging leader with strong learning agility.

Qualifications

• Bachelor's degree in engineering, life sciences, data science, business, economics or related.
• 5+ years of relevant experience in manufacturing, process management, continuous improvement or Operational Excellence.
• Demonstrated involvement in continuous improvement initiatives with measurable value.
• Strong stakeholder engagement, communication and influencing skills with senior leaders.
• Experience coaching cross-functional teams through change.
• Strong analytical and problem-solving capability.
• Proficiency with Excel, Power BI and data visualization tools.

Responsibilities

• Embed and advance the CSL Operating System across the site.
• Develop and deliver Operational Excellence roadmaps aligned with site priorities and business needs.
• Lead or coach complex continuous improvement initiatives and structured problem-solving activities.
• Support Process Centric Teams, tiered meetings, visual management, Standard Work and Leader Standard Work.
• Facilitate workshops and coach teams in Lean and Six Sigma methodologies.
• Use value stream mapping and analyse data to identify improvement opportunities.
• Establish sustainable continuous improvement routines through Gemba walks and coaching.
• Use data and digital tools to visualize performance and support decision-making.
• Build trusted relationships and influence stakeholders at all organisational levels.
• Deliver measurable value in safety, quality, productivity and operational performance.
• Share knowledge across Broadmeadows site and CSL’s global Operational Excellence community.

Skills

Lean Six Sigma

Continuous Improvement

Stakeholder engagement

Leadership

Excel/Power BI

Education

Bachelor's degree in engineering, life sciences, data science, business, economics or related

Tools

Excel

Power BI

Job description

CSL Behring is seeking two Operational Excellence Managers to join the team at our Broadmeadows manufacturing site. This is an exciting opportunity to join us at a pivotal stage in our operational excellence journey. The CSL Operating System (COS) is established across the site, and our focus is now shifting from deployment to accelerating productivity improvements, strengthening problem-­solving capability and delivering measurable business value. You will serve as a subject matter expert in Lean with methodology and application in a manufacturing environment, facilitate transformational change and lead initiatives that embed COS methodologies and a continuous improvement mindset into everyday operations.

We are looking for two complementary candidates:

• An experienced Operational Excellence professional who can bring deep expertise in continuous improvement production systems, Lean Six Sigma and structured problem-solving.
• A manufacturing professional and/or emerging leader who has a strong continuous improvement mindset, learning agility, a track record of improving processes and a passion for building a strong foundation in continuous improvement.

Both positions offer significant exposure to senior leaders and teams across the entire site value stream, as well as opportunities to collaborate with CSL’s global Operational Excellence network. These roles provide a strong development pathway for future leadership opportunities within CSL.

The Roles

Reporting to the site Operational Excellence leader, you will operate as a trusted business partner, influencing teams and leaders across a complex and growing manufacturing environment. Specific responsibilities will include:

• Partnering with operational and support teams to embed and advance the CSL Operating System.
• Developing and delivering Operational Excellence roadmaps aligned with site priorities and compelling business needs.
• Leading or coaching complex continuous improvement initiatives and structured problem-­solving activities.
• Supporting Process Centric Teams, tiered meetings, visual management, Standard Work and Leader Standard Work.
• Facilitating workshops and coaching teams in Lean and Six Sigma methodologies.
• Using value stream mapping and analyse data and provide insights to identify improvement opportunities.
• Establishing sustainable continuous improvement routines through Gemba walks, process confirmation and layered coaching.
• Using data and digital tools to visualise performance, identify trends and support decision-­making.
• Building trusted relationships and influencing stakeholders at all organisational levels.
• Delivering measurable value through improvements in safety, quality, productivity, operational performance.
• Sharing knowledge and leading practices across the Broadmeadows site and CSL’s global Operational Excellence community.

Your Skills and Experience

You are motivated by the opportunity to turn improvement ideas into measurable results. You understand that Operational Excellence is not simply about introducing tools. It is about building capability, changing ways of working and fostering a culture of sustainable and innovative continuous improvement which delivers lasting business value.

You will bring:

• A bachelor’s degree in engineering, life sciences, data science, business, economics or a related discipline.
• 5+ years of relevant experience in manufacturing, process management, project management, continuous improvement or Operational Excellence in a manufacturing environment. Pharmaceutical or another highly regulated industry would be advantageous.
• Demonstrated involvement in continuous improvement initiatives, with the ability to explain the measurable value or operational benefit delivered.
• Strong stakeholder engagement, communication and influencing skills, including confidence working with senior leaders.
• Experience coaching, facilitating or supporting cross-functional teams through change.
• Strong analytical and problem-­solving capability.
• Confidence working with Microsoft Excel, Power BI and other data visualisation or digital tools.

For candidates pursuing the experienced Operational Excellence pathway, to be successful you will bring:

• Minimum Lean Six Sigma Green Belt certification, with Black Belt certification highly regarded.
• Experience implementing or maturing continuous improvement production systems
• Excellent knowledge of Lean manufacturing and structured problem-­solving methodologies.
• Experience with value stream mapping, Overall Equipment Effectiveness and the delivery of quantifiable business value.
• Experience leading complex improvement programs in a matrixed or regulated environment.

For candidates pursuing the emerging Operational Excellence pathway, we are open to experienced manufacturing professionals who may not have held a dedicated Operational Excellence role or completed formal Lean Six Sigma certification. To be successful you have:

• A genuine passion for continuous improvement.
• Examples of initiatives you have led or influenced
• Learning agility
• Potential to grow into broader leadership roles.

Ready to accelerate performance, influence change, and create measurable impact? Applications close 27 October 2026.

CSL Behring is a global biotherapeutics leader driven by our promise to save lives. Focused on serving patients’ needs by using the latest technologies, we discover, develop and deliver innovative therapies for people living with conditions in the immunology, hematology, cardiovascular and metabolic, respiratory, and transplant therapeutic areas. We use three strategic scientific platforms of plasma fractionation, recombinant protein technology, and cell and gene therapy to support continued innovation and continually refine ways in which products can address unmet medical needs and help patients lead full lives.

CSL Behring operates one of the world’s largest plasma collection networks, CSL Plasma. Our parent company, CSL, headquartered in Melbourne, Australia, employs 32,000 people, and delivers its lifesaving therapies to people in more than 100 countries.

To learn more about CSL benefits visit How CSL Supports Your Well-being | CSL.

You Belong at CSL

At CSL, Inclusion and Belonging is at the core of our mission and who we are. It fuels our innovation day in and day out. By celebrating our differences and creating a culture of curiosity and empathy, we are able to better understand and connect with our patients and donors, foster strong relationships with our stakeholders, and sustain a diverse workforce that will move our company and industry into the future.

To learn more about inclusion and belonging visit https://www.csl.com/careers/inclusion-and-belonging

Equal Opportunity Employer

CSL is an Equal Opportunity Employer. If you are an individual with a disability and need a reasonable accommodation for any part of the application process, please visit https://www.csl.com/accessibility-statement.