Operating Model Design & Delivery Specialist

Water Corporation; City Of Vincent; Hybrid; AUD 110,000 - 160,000; Full time

Benefits offered by this job

Flexible work options

Well-being days

Long service leave pro rata

Superannuation up to 16%

Leave purchase up to 12 weeks

Job summary

Water Corporation in Western Australia seeks an experienced Specialist – Operating Model Design & Delivery to lead enterprise operating model design and delivery across transformation initiatives.

You will map structures, develop artefacts, support options and recommendations, and guide stakeholders through the design and change journey, ensuring practical, fit-for-purpose outcomes aligned with enterprise design principles.

Qualifications

• Experience partnering with leaders on people, workforce and organisational matters.
• Strong business analysis and data interpretation skills.
• Proven track record in large-scale transformation and organisational design.
• Ability to produce high-quality reports and design artefacts.
• Excellent stakeholder engagement and communication across levels.

Responsibilities

• Conduct structural mapping, workforce profiling and diagnostic assessments.
• Develop design artefacts including value streams, capability maps, RACI models and role profiles.
• Support development of operating model options, impact assessments and design recommendations.
• Deliver structured analysis to inform organisational design decisions and workforce implications.
• Lead defined work packages or discrete components of operating model design streams.
• Ensure alignment and connection across design activities to support a cohesive, programmatic approach.
• Prepare workshop materials, design scenarios and visual documentation.
• Provide guidance on operating model design concepts, tools and approaches to stakeholders.
• Produce workforce transition inputs, role impact summaries and consultation artefacts.
• Support change and implementation readiness activities with relevant inputs and analysis.
• Ensure all design work aligns with approved frameworks, tools and standards.
• Assist with documentation required for handover to implementation and change teams.

Skills

Stakeholder engagement

Analytical thinking

Business analysis

Change management

Communication

Project coordination

Relationship building

Ambiguity tolerance

Presentation skills

Cross-functional collaboration

Education

Degree in HR/Business/Organisational Development

Job description

We’re entering an exciting new chapter at Water Corporation with the launch of our new Strategy and Transformation Group. This marks a significant step in how with plan and deliver services, aligning today’s decisions with the needs of our future business, to benefit our customers and communities, and help Western Australia thrive.

As part of this transformation, we’re recruiting for multiple new roles that offer a rare opportunity to join us at a pivotal moment. These roles will play a critical part in translating strategic intent into clear priorities and coordinated action, driving real, meaningful change across the business and securing WA’s water future.

We’re seeking talented people to support this strategic shift by bringing long-term direction, enterprise planning, operating model design, organisational change management and portfolio management into one connected, enterprise-wide system focused on delivering our Corporate Plan priorities. If you’re motivated by purposeful work, transformation and making a genuine impact across the state, there’s never been a better time to join us.

About the role:

We are seeking an experienced and analytical Specialist – Operating Model Design & Delivery to support the design and implementation of enterprise operating models and organisational structures across a range of strategic transformation initiatives.

In this role, you will play a key part in shaping future-state organisations by delivering robust analysis, developing design artefacts, and supporting evidence-based recommendations across structures, roles, capabilities, processes and governance. Working closely with senior operating model practitioners, change teams and People & Culture partners, you will help ensure design outcomes are practical, fit-for-purpose and aligned with enterprise design principles and frameworks.

Real benefits that matter

• Real flexibility with options to work from home or negotiate flexible work hours
• An additional 2 well-being days each year
• Access to long service leave pro rata after 3 years of service
• Generous co-contribution superannuation scheme, which offers up to 16%. This includes an 12% standard employer contribution, plus an additional 2% employer co-contribution that matches your own 2% contribution
• Purchase additional leave of up to 12 weeks or work 4 years at a reduced salary and take the fifth year off as paid leave

Discover more benefits we offer to support the unique and individual ways our employees live.

What the role will involve:

• Conduct structural mapping, workforce profiling and diagnostic assessments to inform design decisions
• Develop design artefacts including value streams, capability maps, RACI models and role profiles
• Support development of operating model options, impact assessments and design recommendations
• Deliver structured analysis to inform organisational design decisions and workforce implications
• Lead defined work packages or discrete components of operating model design streams
• Ensure alignment and connection across design activities to support a cohesive, programmatic approach
• Prepare workshop materials, design scenarios and visual documentation
• Provide guidance on operating model design concepts, tools and approaches to stakeholders
• Produce workforce transition inputs, role impact summaries and consultation artefacts
• Support change and implementation readiness activities with relevant inputs and analysis
• Ensure all design work aligns with approved frameworks, tools and standards
• Assist with documentation required for handover to implementation and change teams

Key skills and experience:

• Degree qualification in Human Resources, Business, Organisational Development, or a related discipline.
• Proven experience partnering with and advising leaders on people, workforce, and organisational matters to support business performance and enhance employee outcomes.
• Strong experience in business analysis, data interpretation, and translating insights into practical recommendations and actions.
• Experience supporting large-scale transformation, operating model, organisational design, or enterprise change initiatives.
• Well-developed analytical and problem-solving skills, with the ability to synthesise complex information and generate meaningful insights.
• Demonstrated ability to develop high-quality reports, presentations, design artefacts, and other decision-support materials.
• Strong attention to detail, with the ability to manage multiple priorities and deliver high-quality outcomes within agreed timeframes.
• Effective stakeholder engagement, communication, and influencing skills, with the ability to build trusted working relationships across all levels of an organisation.
• Collaborative working style and experience contributing to multidisciplinary project teams in a dynamic environment.
• Ability to work with ambiguity, exercise sound judgement, and adapt to changing business needs and priorities.

As part of the recruitment process you may be required to complete pre-employment screening which may include a medical, qualification check, police clearance and Australian working rights check.

Applications close Wednesday 11th November 2026

Our commitment to a diverse and inclusive workplace

Diversity and inclusion are more than words. They guide us on building a thriving workforce that reflects the diversity of our customers and our community.

We encourage applications from every background, including Aboriginal and Torres Strait Islander people, people with disability, women, youth, LGBTQIA+ folks and people from culturally and linguistically diverse backgrounds.

We are committed to ensuring an accessible and inclusive work environment to enable people with disability to participate fully in all aspects of employment.

Applicants with disability who require adjustments during the recruitment process including an alternative format of the application form, can contact a Recruitment Officer at [e-mail] or 08 9420 2000.

To read our diversity and inclusion statement, please visit our website