Onsite Warehouse Team Leader - People & Process Champion

RN Labs Pty LTD; Brisbane; On-site; AUD 65,000 - 90,000; Full time

Job summary

RN Labs Pty LTD in Brisbane is seeking an experienced Warehouse Supervisor to lead the warehouse team, ensuring orders are dispatched accurately, on time and safely.

This role is hands-on and based onsite at our Murarrie warehouse, reporting to the Operations Manager and partnering with HR on people matters. It’s a full-time position with opportunities to develop the team and improve processes.

Qualifications

• 3+ years in warehouse or logistics, including 2+ years supervising a team.
• Proven ability to coach, motivate and hold a team accountable, and experience with stock control, cycle counts and inventory/ERP systems.
• Experience handling people matters such as attendance, performance conversations, onboarding and resolving team conflict.
• Sound working knowledge of WHS practices in a warehouse.
• Calm, fair and confident in handling difficult conversations.
• Strong organisational skills and ability to prioritise in a fast-paced environment.
• Good written communication and computer skills (Microsoft 365).
• Discretion and sound judgement with confidential matters.
• Certificate IV in Leadership and Management, Warehousing Operations or similar (desirable).
• Experience in health products, supplements, pharmaceuticals or other regulated goods (desirable).

Responsibilities

• Lead the warehouse team to meet dispatch, receiving and quality targets.
• Set rosters, approve leave and plan workload.
• Monitor order accuracy and timeliness, and fix recurring issues at the source.
• Maintain and improve our warehouse procedures and SOPs.
• Liaise with couriers and freight providers, and report on warehouse performance.
• Keep stock accurate.
• Plan and run cycle counts and stocktakes.
• Check incoming goods against purchase orders and report discrepancies.
• Manage batch and expiry rotation (FEFO) and flag short-dated stock.
• Keep stock locations and system records accurate.
• Develop your people.
• Be the first point of contact for your team on everyday people matters.
• Run inductions for new starters, regular one-on-ones and team meetings.
• Coach and give feedback, including developing our Team Lead.
• Resolve minor issues early, and work with our HR Manager on formal matters.
• Champion safety.
• Lead WHS practices, including manual handling and safe equipment use.
• Run workplace inspections, toolbox talks and WHS training.
• Make sure incidents and near misses are reported promptly.

Skills

People leadership

Stock control

Cycle counts

ERP systems

WHS practices

Coaching

Organisational skills

Education

Certificate IV in Leadership and Management

Warehousing Operations

Tools

MS 365

WMS

Job description

RN Labs Pty LTD in Brisbane is seeking an experienced Warehouse Supervisor to lead the warehouse team, ensuring orders are dispatched accurately, on time and safely.

This role is hands-on and based onsite at our Murarrie warehouse, reporting to the Operations Manager and partnering with HR on people matters. It’s a full-time position with opportunities to develop the team and improve processes.