Onsite Parts Supervisor | Mining Operations Leader

WesTrac Cat; Cadia; On-site; AUD 110,000 - 160,000; Full time

Benefits offered by this job

Paid parental leave

Novated leasing

Income protection insurance

Medical/dental cover

Employee discounts

Job summary

WesTrac is seeking an experienced and customer-focused Parts Supervisor to lead the onsite Parts operation at Cadia Mine, supporting one of Australia's premier gold mining operations near Bathurst, NSW.

Reporting to the Site Supervisor, you will be responsible for the day-to-day management of the onsite Parts Department, ensuring parts availability, efficient inventory control, exceptional customer service, and strong leadership of a high-performing team.

Qualifications

• Previous leadership or supervisory experience within parts, warehousing, mining, construction or heavy equipment industries.
• Minimum 5 years' experience in parts sales, parts interpreting or product support operations.
• Strong knowledge of heavy equipment components, inventory management and customer support.
• Demonstrated ability to lead teams, build capability and drive performance outcomes.
• Excellent communication, stakeholder engagement and problem-solving skills.
• Forklift Licence and Caterpillar, mining or DBS systems experience highly regarded.

Responsibilities

• Lead, coach and develop a high-performing Parts team.
• Oversee daily Parts Department operations to ensure efficiency, accuracy and service excellence.
• Drive exceptional customer service through effective parts interpreting and issue resolution.
• Manage inventory, stock levels, transfers and deliveries to maximise parts availability.
• Collaborate with Service and Operations teams to support customer and business requirements.
• Identify and implement continuous improvement initiatives to enhance performance and profitability.

Skills

Leadership

Parts sales

Inventory management

Customer service

Forklift licence

Cat/DBS systems experience

Tools

DBS systems

Job description

WesTrac is seeking an experienced and customer-focused Parts Supervisor to lead the onsite Parts operation at Cadia Mine, supporting one of Australia's premier gold mining operations near Bathurst, NSW.

Reporting to the Site Supervisor, you will be responsible for the day-to-day management of the onsite Parts Department, ensuring parts availability, efficient inventory control, exceptional customer service, and strong leadership of a high-performing team.