Onsite Hospital Biomedical Equipment Technician

Arjo Italia S.p.A.; Sydney; On-site; AUD 70,000 - 90,000; Full time

Benefits offered by this job

Company Van

Paid Parental Leave Scheme

Employee Assistance Program

Continuing education and career dev.

Job summary

Arjo Italia S.p.A. seeks an experienced Service Technician for an onsite role at a Canberra hospital, delivering day-to-day maintenance and support for Arjo equipment used in patient care environments.

You will work with clinical and support teams to keep equipment safe, compliant and available, perform preventative maintenance, and respond to service requests with a strong focus on quality and customer outcomes.

Qualifications

• Mechanical, electrical or electronics qualification or equivalent technical experience.
• 2-5 years' experience in equipment maintenance, field service, biomedical equipment servicing or a related technical role.
• Strong troubleshooting and problem‑solving capability.
• Experience working in healthcare, medical devices, hospital environments or a regulated industry is highly regarded.
• Excellent customer service and stakeholder management skills.
• Strong organisational skills with the ability to prioritise work and manage competing demands.
• Confidence using service management systems, tablets and mobile technology.
• Ability to work independently while collaborating effectively with both hospital and Arjo teams.
• Current driver's licence.
• Due to the role being located within a hospital environment, you are encouraged to have current COVID-19 and influenza vaccinations.

Responsibilities

• Conduct preventative maintenance, inspections, repairs and testing of Arjo equipment and associated healthcare products.
• Respond promptly to equipment breakdowns and service requests within the hospital.
• Build strong working relationships with clinical, nursing, wards and support services teams.
• Manage equipment servicing schedules to maximise equipment availability and compliance.
• Accurately record service activities and equipment history within Arjo's service management system.
• Maintain spare parts inventory and ensure required parts are available onsite.
• Support equipment installations, commissioning and user familiarisation where required.
• Ensure all serviced equipment meets relevant safety, quality and regulatory standards.
• Work closely with Arjo's broader Service and Operations teams to deliver exceptional customer outcomes.
• Identify opportunities for process improvements that enhance service delivery and customer satisfaction.

Skills

Mechanical qualification

Electrical qualification

Electronics qualification

Troubleshooting

Customer service

Stakeholder management

Organisational skills

Service management system

Tablets and mobile technology

Independent working

Education

Technical qualification or equivalent

Tools

Service management system

Job description

Arjo Italia S.p.A. seeks an experienced Service Technician for an onsite role at a Canberra hospital, delivering day-to-day maintenance and support for Arjo equipment used in patient care environments.

You will work with clinical and support teams to keep equipment safe, compliant and available, perform preventative maintenance, and respond to service requests with a strong focus on quality and customer outcomes.