Service Technician - On Site - Canberra - ACT

Arjo Italia S.p.A.; Canberra; Hybrid; AUD 65,000 - 85,000; Full time

Benefits offered by this job

Company vehicle

Ongoing training

Career development

Job summary

Arjo is seeking an experienced Service Technician for an onsite role at a major Canberra hospital in Australia. You will provide day-to-day technical support and maintenance for Arjo equipment used in patient care environments, ensuring safety, compliance and high availability.

The role involves coordinating with clinical and support teams, managing service schedules and recording activities in the service system.

Qualifications

• Mechanical, electrical or electronics qualification or equivalent technical experience.
• 2-5 years' experience in equipment maintenance or related technical role.
• Experience in healthcare or regulated environments is highly regarded.

Responsibilities

• Conduct preventative maintenance, inspections, repairs and testing of Arjo equipment and related products.
• Respond to equipment breakdowns and service requests within the hospital.
• Record service activities and equipment history in Arjo's service management system.
• Maintain spare parts inventory and ensure required parts are available onsite.
• Support equipment installations, commissioning and user familiarisation where required.
• Ensure serviced equipment meets safety, quality and regulatory standards.
• Collaborate with hospital and Arjo teams to deliver excellent customer outcomes.
• Identify opportunities to improve service delivery and customer satisfaction.

Skills

Mechanical

Electrical

Electronics

Troubleshooting

Problem solving

Healthcare experience

Customer service

Organisational skills

Driver's license

Vaccinations

Tools

Service management systems

Tablets / mobile tech

Job description

Location: Eastern Creek NSW (AUS), New South Wales, AU - Australia

Arjo is a Great Place to Work and we are always looking for more great people to join us

At Arjo, we know what moves us. We go above and beyond for people facing mobility challenges. We take every opportunity to work and grow as one team and take pride in sharing our knowledge and experience. Does that sound like something that moves you too?

This could be your opportunity to begin a challenging and rewarding career in a healthcare company that empowers movement for people with mobility challenges.

Due to continued growth, we're seeking an experienced Service Technician to join our team in a dedicated onsite role at a leading Canberra hospital.

This position offers the opportunity to become a valued member of the hospital community, providing technical support and maintenance for Arjo's healthcare equipment used in patient care environments.

About the Role

This is a dedicated onsite role based within a major Canberra hospital, providing day-to-day support and maintenance of Arjo equipment used in patient care environments. You will become a trusted partner to clinical and support teams, helping ensure equipment is safe, compliant and available when needed.

The role will involve:

• Conduct preventative maintenance, inspections, repairs and testing of Arjo equipment and associated healthcare products.
• Respond promptly to equipment breakdowns and service requests within the hospital.
• Build strong working relationships with clinical, nursing, wards and support services teams.
• Manage equipment servicing schedules to maximise equipment availability and compliance.
• Accurately record service activities and equipment history within Arjo's service management system.
• Maintain spare parts inventory and ensure required parts are available onsite.
• Support equipment installations, commissioning and user familiarisation where required.
• Ensure all serviced equipment meets relevant safety, quality and regulatory standards.
• Work closely with Arjo's broader Service and Operations teams to deliver exceptional customer outcomes.
• Identify opportunities for process improvements that enhance service delivery and customer satisfaction.

Skills and Experience:

• Mechanical, electrical or electronics qualification or equivalent technical experience.
• 2-5 years' experience in equipment maintenance, field service, biomedical equipment servicing or a related technical role.
• Strong troubleshooting and problem‑solving capability.
• Experience working in healthcare, medical devices, hospital environments or a regulated industry is highly regarded.
• Excellent customer service and stakeholder management skills.
• Strong organisational skills with the ability to prioritise work and manage competing demands.
• Confidence using service management systems, tablets and mobile technology.
• Ability to work independently while collaborating effectively with both hospital and Arjo teams.
• Current driver's licence.
• Due to the role being located within a hospital environment, you are encouraged to have current COVID-19 and influenza vaccinations.

What we will offer in return

At Arjo, our vision is to be the most trusted partner in driving healthier outcomes for people facing mobility challenges.

In return, we recognise and value our global employees. You will also have the opportunity to work in a highly engaged and vibrant workplace culture, which includes:

• Great Place to Work Certified – May 2026
• Best Workplaces for Women 2025
• Best Place to Work in Healthcare and Social Assistance – Australia 2025
• Company Van
• Paid Parental Leave Scheme
• Employee Assistance Program
• Continuing education and career development plan

Compensation & Benefits : We offer a competitive remuneration, incentive plan and a company vehicle (van) is provided. You will have our full support, training and opportunities for professional development and the prospect of building a long‑term career.

Why diversity matters to us

At Arjo, we believe in the power of diversity. We strongly encourage applicants from all parts of society, which means building a more diverse, equitable, inclusive and engaging environment – not only in the workplace, but also within the communities that we serve, work in and live in. We achieve this through a culture and mindset that values the uniqueness of all our people.

Aboriginal and Torres Strait Islander are encouraged to apply and explore a career with Arjo.

Please note:

Successful applicants will be required to undergo relevant reference checks, a national police check, and a pre‑employment medical (including drug & alcohol screening).

For those with a passion to improve mobility outcomes for others, a rewarding career at Arjo awaits.

About Arjo

At Arjo, we believe that empowering movement within healthcare environments is essential to quality care. Our products and solutions are designed to promote a safe and dignified experience through patient handling, medical beds, personal hygiene, disinfection, diagnostics, and the prevention of pressure injuries and venous thromboembolism. With over 6000 people worldwide and 60 years caring for patients and healthcare professionals, we are committed to driving healthier outcomes for people facing mobility challenges.