Onsite Data Center HR Partner: Senior Strategic Coach

Amazon Inc.; Melbourne; On-site; AUD 90,000 - 130,000; Full time

Job summary

Amazon's Builder Experience Team (BeXT) seeks a Senior Data Center HR Partner based on-site at one of AWS's Data Centres in Melbourne. The role supports cluster operations leadership across multiple sites with autonomy and strategic influence.

You'll handle complex employee relations, workforce planning, and cross-functional collaboration in a 24/7 data center setting. Travel about 25% to other DC sites is required; there are no direct reports, only mentorship and partnership.

Qualifications

• Bachelor's degree in Human Resources, Business Administration, or related field.
• 7+ years of progressive HR experience in BP or ER roles.
• Experience supporting hourly frontline populations (100+ employees).
• Experience in data center/operations environments preferred.
• Experience leading workforce planning and people strategy through change.
• Experience in employee relations including investigations.
• Working knowledge of Australia employment law.

Responsibilities

• Builder Advocacy: Maintain onsite presence across clusters via site walks and listening strategies.
• Strategic Partnership: Primary HR partner to cluster leadership; connect sentiment, workforce data, and operational signals.
• HR Expertise: Lead high-complexity employee relations, investigations, and SOPs.
• Leadership Development: Design scalable manager programs and coach leaders on empathetic decision-making.
• Cross-Functional Collaboration: Partner with HRBPs, COEs, ER, and LR; support onboarding and new site launches.

Skills

HR leadership

Employee relations

Workforce planning

Data center operations

Change management

Australian employment law

Education

Bachelor's degree in HR or related field

Job description

Amazon's Builder Experience Team (BeXT) seeks a Senior Data Center HR Partner based on-site at one of AWS's Data Centres in Melbourne. The role supports cluster operations leadership across multiple sites with autonomy and strategic influence.

You'll handle complex employee relations, workforce planning, and cross-functional collaboration in a 24/7 data center setting. Travel about 25% to other DC sites is required; there are no direct reports, only mentorship and partnership.