Online Grocery Lead: Team Growth & Fulfillment

The Coles Group; Griffith; Sur place; AUD 90 000 - 120 000; Plein temps

Avantages offerts par ce poste

5% discount all year round on Coles |

Double discount periods (10%)

Novated car leases

Coles Group share plan

Paid parental leave

Résumé du poste

The Coles Online Department at Griffith reports to the Store Manager and leads the day-to-day running of the online orders, from selection to pickup or delivery. You will coach the Personal Shoppers, maintain stock standards, and ensure a safe, compliant environment while driving sales and rostering efficiency.

This leadership role emphasizes team development, customer obsession, and a one-team culture to deliver an exceptional Coles experience to customers and communities alike.

Qualifications

• Proven leadership experience in retail environments.
• Ability to coach and develop a team toward targets.
• Experience rostering and cost control in store operations.
• Customer-obsessed mindset with diverse customers.
• Promotes a one-team culture and celebrates success.

Responsabilités

• Oversee day-to-day running of the Coles Online department in Griffith.
• Lead and develop the Personal Shoppers team.
• Ensure execution of visual merchandising, safety, compliance and stock standards.
• Drive sales targets, rostering efficiency and cost control.
• Foster a welcoming, inspiring customer experience for staff and customers.

Connaissances

Leadership

Coaching & development

Rostering

Customer focus

Teamwork

Description du poste

The Coles Online Department at Griffith reports to the Store Manager and leads the day-to-day running of the online orders, from selection to pickup or delivery. You will coach the Personal Shoppers, maintain stock standards, and ensure a safe, compliant environment while driving sales and rostering efficiency.

This leadership role emphasizes team development, customer obsession, and a one-team culture to deliver an exceptional Coles experience to customers and communities alike.