Duty Manager - Coles Supermarkets - Griffith

The Coles Group; New South Wales; On-site; AUD 70,000 - 90,000; Full time

Benefits offered by this job

5% discount on purchases

Double discount periods (10%)

MyThanks recognition platform

Learning and development programs

Novated car leases

Share ownership plan

Paid parental leave

Job summary

The Coles Group Griffith is seeking a Duty Manager to lead store operations during evening and night trade, ensuring a welcoming, well-presented environment for customers and team members. You’ll drive sales, coach staff, and uphold safety and merchandising standards in a fast-paced setting.

You’ll also oversee the online department, delivering a customer experience that is inspiring and efficient, while forming a strong one-team culture across the store and community.

Qualifications

• Experience in a fast-paced retail environment.
• Ability to lead, coach and develop a team to meet store targets.
• Zest for maintaining Coles’ visual standards, safety, compliance and stock control.

Responsibilities

• Take full accountability for the running of the store during evening and night trade.
• Oversee the day-to-day operations of the online department and customer experience.

Skills

Leadership

People management

Customer service

Stock management

Merchandising

Safety & compliance

Communication

Job description

Duty Manager - Coles Supermarkets - Griffith

From small everyday moments among the team to larger-scale changes unique to a business like ours, as a Leader, you’ll see the impact of your work connecting to customers and the communities we serve. Whether you’re in a store, distribution centre, manufacturing site or on the road, you’ll play an important part in how we achieve our purpose of helping Australians eat and live better every day.

From small everyday moments among the team to larger-scale changes unique to a business like ours, as a Leader, you’ll see the impact of your work connecting to customers and the communities we serve. Whether you’re in a store, distribution centre, manufacturing site or on the road, you’ll play an important part in how we achieve our purpose of helping Australians eat and live better every day.

About the Role

Reporting to the Store Manager, you’ll have full accountability for the running of the store during evening and night trade. You’ll take pride in contributing to a store which is exceptionally presented, welcoming and engaging for our customers, team members and local community.

Reporting to the Store Manager, you’ll have full accountability for the day-to-day running of the online department. You’ll take pride in contributing to a customer experience that’s welcoming and inspiring for our customers, team members and community. This is an excellent opportunity to take your retail leadership experience to the next level.

About you and your skills

• Previous experience working in a fast-paced environment
• Direct leadership experience as you’ll need to lead, coach and develop your team to meet sales targets and cost control
• To keep things simple and inspire customers by making sure Coles’ visual merchandising, safety, compliance and stock management standards are met
• To be customer obsessed and continually seek to better understand our diverse customers
• To drive a one team culture which celebrates success and puts our team members health, safety and wellbeing first

What’s in it for you?

• More cash staying in your pocket: Eligible team members receive 5% discount all year round on your Supermarket and Liquor online and in-store purchases. We also offer additional periods of double discount (10%) at various times throughout the year. As well as hotdeals exclusive to team members that translate into additional savings.
• Reward through recognition: Give and receive recognition, linked to our Coles values, through our digital recognition platform ‘mythanks’. You can accumulate points to redeem in the online shop for exciting gifts and electronic gift cards from an extensive range of retailers.
• Opportunities for learning and development: No matter where you start within our diverse business, you’ll have experiences, exposure, and education to satisfy you. Discover and explore a variety of career development programs and job-specific training.
• Novated car leases: Looking for a new car? We provide access to novated leasing for eligible team members.
• Investment in your future: Become a part-owner of the Coles Group. Our annual team member share plan offer allows eligible team members to make regular pre-tax salary sacrifice deductions to purchase Coles Group shares.
• Paid parental leave: We understand how important your life outside work is and offer permanent team members paid parental leave to support you in balancing work and family.

About the recruitment process

We’re continuing to build a gender equitable team, and a culture that is just as diverse, inclusive and welcoming as the communities we serve. We are committed to creating a workplace that is safe and respectful for our team. We encourage applications from people of all ages, cultures (including Aboriginal and Torres Strait Islander peoples), abilities, sexual orientation and gender identities.

We’re happy to adjust our recruitment process to support candidates with disability. For further information and additional contact details visit the ‘Our Recruitment Process’ section of our careers site or email

Job ID:

Employment Type: Full time