Oncology Account Manager & Clinical Solutions Lead

Magentus; Australia; Hybrid; AUD 90,000 - 130,000; Full time

Benefits offered by this job

Hybrid flexibility

Career development opportunities

Meaningful impact on patient care

Job summary

Magentus is seeking an Account Manager - Oncology to join our Clinical Services team in Australia. You will serve as the clinical adviser, optimise workflows, deliver training, and support implementations for our Charm oncology software, working with healthcare organisations across the country.

The role involves regular travel to healthcare sites, training end users, and collaborating with product and development teams to improve clinical solutions and patient care.

Qualifications

• Minimum 5 years' clinical experience within a public or private hospital environment.
• Oncology and/or haematology experience will be highly regarded.
• Strong communication and stakeholder engagement skills.
• Experience delivering training, education, or clinical support.
• Willingness to travel regularly to customer sites as required.

Responsibilities

• Build and maintain strong relationships with customers and clinical stakeholders.
• Act as the primary clinical contact for assigned customer accounts.
• Deliver training and support to end users to maximise adoption and success.
• Support software implementations, upgrades, and go-live activities.
• Provide clinical guidance and assist with the resolution of complex issues.
• Gather customer feedback and identify opportunities for product and service improvements.
• Collaborate with Product, Development, and Project teams to enhance clinical solutions.
• Assist with testing, documentation, training resources, and user guides.
• Monitor customer satisfaction and contribute to positive client outcomes.

Skills

Clinical experience

Communication

Stakeholder engagement

Problem-solving

Training delivery

Autonomy

Travel willingness

Charm software

Tools

Charm oncology software

Job description

Magentus is seeking an Account Manager - Oncology to join our Clinical Services team in Australia. You will serve as the clinical adviser, optimise workflows, deliver training, and support implementations for our Charm oncology software, working with healthcare organisations across the country.

The role involves regular travel to healthcare sites, training end users, and collaborating with product and development teams to improve clinical solutions and patient care.