Office Administrator

Nityo Infotech; Western Australia; On-site; AUD 70,000 - 90,000; Full time

Job summary

Nityo Infotech is seeking a Data Center Operations Facilitator in Western Australia to provide administrative support to the Operations team. Responsibilities include managing office functions across data centers, building relationships with stakeholders, and supporting key operational procurement. The ideal candidate will have at least 3 years of administration experience, advanced skills in Microsoft Office, and a proactive attitude. This role is pivotal in fostering efficient workflow and communication within the team.

Qualifications

• 3 years in an administration role.
• Advanced level Microsoft Word and Excel.
• Experience in purchase ordering ideal, particularly COUPA system.
• Strong written and verbal communication skills.
• Self-motivated with a positive, can-do attitude.

Responsibilities

• Coordinate consistent office management functions across all Data Centers.
• Build positive working relationships with key stakeholders.
• Manage stakeholder expectations and juggle conflicting deadlines.
• Consider and initiate opportunities for process improvement.
• Support the AU Operations Support team.

Skills

Administration

Microsoft Word

Microsoft Excel

Customer Service

Communication Skills

Tools

COUPA system

Job description

The Data Center Operations Facilitator is responsible on a daily basis for providing administrative support to the Operations team to allow their time to be better devoted to the day-to-day running of the business and to meet SLA’s. The Facilitator supports a campus of data centers across an assigned location with various administrative tasks and ensures the facilities are well maintained.

Key responsibilities:

• Coordinate consistent office management functions across all Data Centers within the assigned campus in line with national standards
• Build positive working relationships with key stakeholders within and outside the business
• Manage stakeholder expectations and juggle conflicting deadlines
• Consider and initiate opportunities for process improvement
• Support the AU Operations Support team to facilitate effective administration and office operating procedures
• Effectively manage and track spend across key budget categories within assigned campus under guidance of AU Operations Support team
• Support the AU Operations Support team with presentation of updates and statistics on campus activities
• Consistently coordinate daily operational procurement requirements across assigned campus
• Consistently coordinate and prepare monthly customer reporting requirements across assigned campus to a high level of attention to detail and within expected timeframes
• Collaborating with technical and administrative stakeholders, internally and externally, to resolve issues and ensure accuracy of customer reports
• Support Data Center Manager with ad hoc reports and projects as required
• Coordinate training activities for local Operations teams across assigned campus
• Provide support on Operations and company wide events across multiple locations when needed
• Proactively resolve or escalation of issues requiring attention
• Champion best practice initiatives across campus to support business strategy (e.g. sustainability)
• Consider opportunities for process improvement
• Embody the Equinix culture daily in all interactions with internal and external customers

Organisational Support Responsibilities

• Managing positive business relationships with key vendors and staff across campus
• Managing purchase orders, receipting and timely payment of invoices associated with office management responsibilities and other key projects
• Proactively share suggestions and feedback on changes required across assigned campus
• General office support such as managing supplies and storage areas, catering orders, courier bookings, and coordinating team events on occasion
• Maintenance of office common areas and equipment
• Assist with documenting procedures from time to time
• Provide relief support to other Data Center Operations Facilitators when required
• Assist with workstation setups and tours for new hires to ensure a smooth transition into the business

Qualifications, key skills and attributes:

• 3 years in an administration role
• Advanced level Microsoft Word and Excel
• Experience in purchase ordering ideal, particularly COUPA system
• Data Centre or IT experience advantageous but not essential
• High level of integrity and respect for confidentiality
• Proactive with the ability to work independently or in a dynamic team environment
• Highly organized and ability to prioritize and manage time effectively
• Ability to work across a range of administrative, project and support activities
• Strong customer and service-delivery focus
• Strong written and verbal communication skills
• Ability to communicate effectively with stakeholders at all levels of seniority
• Self-motivated with a positive, can‑do attitude