Offender Management Supervisor

Department of Justice and Community Safety VIC; Maldon; On-site; AUD 90,000 - 110,000; Full time

Job summary

Department of Justice and Community Safety VIC – Maldon is seeking an Offender Management Supervisor to lead and develop offender management practices at Tarrengower Prison. The role focuses on mentoring custodial staff, strengthening case planning and promoting trauma-informed approaches within a rehabilitation framework.

You will work with prison operations, case workers and Corrections Victoria to ensure consistent application of the Correctional Practice Framework and drive quality

Qualifications

• Demonstrated knowledge of offender management, case management and rehabilitation in a correctional setting.
• Ability to lead, coach and mentor custodial staff to deliver offender management processes.
• Strong ability to engage with internal and external stakeholders to achieve outcomes.

Responsibilities

• Provide leadership, coaching and mentoring to custodial staff to strengthen offender management and case planning.
• Drive continuous improvement initiatives aligned with the Correctional Practice Framework.
• Support staff capability through training and knowledge sharing.
• Build relationships with stakeholders to promote integrated offender management approaches.
• Monitor, evaluate and report on offender management processes to inform decisions.

Skills

Leadership

Coaching

Mentoring

Stakeholder engagement

Quality improvement

Change management

Education

Prison Officer Pre-Service Training

Certificate IV in Correctional Practice

Job description

Department of Justice and Community Safety VIC – Maldon VIC

• Mentor and train custodial staff regarding offender management practices.
• Ongoing, full time opportunity.

The Department of Justice and Community Safety is seeking an Offender Management Supervisor to provide a critical role at Tarrengower Prison.

About the Business Unit

Located at Maldon, Tarrengower Prison is a Minimum-Security Prison for women. Our focus is rehabilitation via individual case management, employment, education, training and the provision of programs and targeted interventions to address offending behaviour and promote the development of prosocial behaviour. Tarrengower Prison provides contemporary and quality correctional services that prepare prisoners for transition and reintegration. Tarrengower has an operating model based on trauma informed practice and with a focus on child safe principles.

About the Role

The Offender Management Supervisor plays a key leadership role in supporting the delivery of best-practice offender management across the prison. Acting as a subject matter expert and change champion, you will mentor and coach custodial staff, strengthen case management practices and drive continuous improvement initiatives that support rehabilitation and reintegration outcomes.

Working closely with operational staff, case workers and key stakeholders across Corrections Victoria, you will provide guidance on offender management processes, promote trauma-informed and evidence-based practice, and support the consistent application of the Correctional Practice Framework.

The role also contributes to quality assurance activities, staff capability development, stakeholder engagement and the implementation of initiatives that enhance offender management outcomes and promote positive cultural change across the prison.

Some of your duties will include:

• Providing leadership, coaching and mentoring to custodial staff to strengthen offender management and case planning practices.
• Driving quality assurance, continuous improvement and cultural change initiatives aligned with the Correctional Practice Framework.
• Supporting staff capability through training, professional development and knowledge sharing.
• Building effective relationships with internal and external stakeholders to promote consistent and integrated offender management approaches.
• Monitoring, evaluating and reporting on offender management processes to support evidence-based decision-making and service improvements.

To learn more about this role before applying, please read the attached position description.

About you

To be successful in this role, you will have:

• Demonstrated knowledge of offender management, case management and rehabilitation practices within a correctional setting, including a sound understanding of the Correctional Practice Framework and trauma-informed approaches.
• Proven ability to provide leadership, coaching and mentoring to staff, building capability and supporting the consistent delivery of offender management processes, case planning and quality outcomes.
• Strong stakeholder engagement and communication skills, with the ability to work collaboratively across prison operations, Community Correctional Services and other internal and external partners to achieve positive outcomes.
• Experience driving continuous improvement, quality assurance and change initiatives, with the ability to identify opportunities to enhance offender management practices, monitor performance and support positive cultural change.
• Completion of Prison Officer Pre-Service Training is required.
• Demonstrated knowledge of the Custodial Community Permit Program would be highly regarded.
• Certificate IV in Correctional Practice is desirable.

IMPORTANT INFORMATION:

CHILD SAFE STATEMENT OF COMMITMENT:

The Department of Justice and Community Safety is committed to the safety and wellbeing of children and young people. We seek to prevent harm of any kind impacting children and young people and have zero tolerance for racism, child abuse and inequality. Children and young people's rights, relationships, identity, and culture must be recognised and respected, their voices heard, and their concerns acted upon. We aim to foster a culturally safe, child safe and child friendly environment for all children and young people we have contact with, deliver services to, or are impacted by our work.