Offender Management Supervisor

Department of Justice and Community Safety VIC; Bridgewater on Loddon; On-site; AUD 100,000 - 130,000; Full time

Job summary

Department of Justice and Community Safety VIC – Loddon VIC seeks an Offender Management Supervisor to lead and mentor custodial staff at Tarrengower Prison, promoting trauma-informed practices and evidence-based offender management. You will oversee case planning, take part in QA and drive continuous improvement across partnerships with Corrections Victoria.

The role emphasizes staff development, stakeholder engagement and delivering quality outcomes in a minimum-security women’s facility.

Qualifications

• Demonstrated knowledge of offender management, case management and rehabilitation practices within a correctional setting, including a sound understanding of the Correctional Practice Framework and trauma-informed approaches.
• Proven ability to provide leadership, coaching and mentoring to staff, building capability and supporting the consistent delivery of offender management processes, case planning and quality outcomes.
• Strong stakeholder engagement and communication skills, with the ability to work collaboratively across prison operations, Community Correctional Services and other internal and external partners to achieve positive outcomes.
• Experience driving continuous improvement, quality assurance and change initiatives, with the ability to identify opportunities to enhance offender management practices, monitor performance and support positive cultural change.
• Completion of Prison Officer Pre-Service Training is required.
• Demonstrated knowledge of the Custodial Community Permit Program would be highly regarded.
• Certificate IV in Correctional Practice is desirable.

Responsibilities

• Providing leadership, coaching and mentoring to custodial staff to strengthen offender management and case planning practices.
• Driving quality assurance, continuous improvement and cultural change initiatives aligned with the Correctional Practice Framework.
• Supporting staff capability through training, professional development and knowledge sharing.
• Building effective relationships with internal and external stakeholders to promote consistent and integrated offender management approaches.
• Monitoring, evaluating and reporting on offender management processes to support evidence-based decision-making and service improvements.

Skills

Offender management

Leadership & mentoring

Stakeholder engagement

Continuous improvement

Education

Certificate IV in Correctional Practice

Prison Officer Pre-Service Training (required)

Job description

Department of Justice and Community Safety VIC – Loddon VIC

• Mentor and train custodial staff regarding offender management practices.
• Ongoing, full time opportunity.

The Department of Justice and Community Safety is seeking an Offender Management Supervisor to provide a critical role at Tarrengower Prison.

About the Business Unit

Located at Maldon, Tarrengower Prison is a Minimum-Security Prison for women. Our focus is rehabilitation via individual case management, employment, education, training and the provision of programs and targeted interventions to address offending behaviour and promote the development of prosocial behaviour. Tarrengower Prison provides contemporary and quality correctional services that prepare prisoners for transition and reintegration. Tarrengower has an operating model based on trauma informed practice and with a focus on child safe principles.

About the Role

The Offender Management Supervisor plays a key leadership role in supporting the delivery of best-practice offender management across the prison. Acting as a subject matter expert and change champion, you will mentor and coach custodial staff, strengthen case management practices and drive continuous improvement initiatives that support rehabilitation and reintegration outcomes.

Working closely with operational staff, case workers and key stakeholders across Corrections Victoria, you will provide guidance on offender management processes, promote trauma-informed and evidence-based practice, and support the consistent application of the Correctional Practice Framework.

The role also contributes to quality assurance activities, staff capability development, stakeholder engagement and the implementation of initiatives that enhance offender management outcomes and promote positive cultural change across the prison.

Some of your duties will include:

• Providing leadership, coaching and mentoring to custodial staff to strengthen offender management and case planning practices.
• Driving quality assurance, continuous improvement and cultural change initiatives aligned with the Correctional Practice Framework.
• Supporting staff capability through training, professional development and knowledge sharing.
• Building effective relationships with internal and external stakeholders to promote consistent and integrated offender management approaches.
• Monitoring, evaluating and reporting on offender management processes to support evidence-based decision-making and service improvements.

To learn more about this role before applying, please read the attached position description.

About you

To be successful in this role, you will have:

• Demonstrated knowledge of offender management, case management and rehabilitation practices within a correctional setting, including a sound understanding of the Correctional Practice Framework and trauma-informed approaches.
• Proven ability to provide leadership, coaching and mentoring to staff, building capability and supporting the consistent delivery of offender management processes, case planning and quality outcomes.
• Strong stakeholder engagement and communication skills, with the ability to work collaboratively across prison operations, Community Correctional Services and other internal and external partners to achieve positive outcomes.
• Experience driving continuous improvement, quality assurance and change initiatives, with the ability to identify opportunities to enhance offender management practices, monitor performance and support positive cultural change.
• Completion of Prison Officer Pre-Service Training is required.
• Demonstrated knowledge of the Custodial Community Permit Program would be highly regarded.
• Certificate IV in Correctional Practice is desirable.

The successful candidate will be required to undergo pre-employment checks which may include a Nationally Coordinated Criminal History Check (NCCHC) and misconduct screening.

IMPORTANT INFORMATION:

CHILD SAFE STATEMENT OF COMMITMENT:

The Department of Justice and Community Safety is committed to the safety and wellbeing of children and young people. We seek to prevent harm of any kind impacting children and young people and have zero tolerance for racism, child abuse and inequality. Children and young people's rights, relationships, identity, and culture must be recognised and respected, their voices heard, and their concerns acted upon. We aim to foster a culturally safe, child safe and child friendly environment for all children and young people we have contact with, deliver services to, or are impacted by our work.