Oceanfront Pub Assistant Manager: Lead Team & Guests

ALH Hotels; Gold Coast City; On-site; AUD 65,000 - 75,000; Full time

Benefits offered by this job

ALH Hotels discount card

Endeavour Wellbeing Support

Endeavour Group discounts

Job summary

The Miami Tavern, part of ALH Hotels, on the Gold Coast, is seeking a driven Assistant Manager to lead multi-department operations in a busy coastal venue. You will manage dining, sports bar, gaming and function spaces, ensuring gold-standard presentation, warm hospitality and a high-performing team across shifts.

You'll be the face of the pub when the Publican is away, with a hands-on approach, strong leadership, and a passion for customer service.

Qualifications

• RSA/RSG, RMLV and Approved Managers Licence as per state requirements
• Strong leadership and supervision experience in hospitality
• Excellent customer service and team motivation skills
• Comfort with physically demanding tasks and lifting

Responsibilities

• Get to know locals and build rapport with guests and regulars
• Support the Publican to keep the pub running smoothly, safely and with a great vibe
• Learn the ropes of being a Publican while leading a team of hospitality staff
• Handle hiccups before they turn into headaches and keep shifts moving efficiently
• Bring energy, service and smiles to every shift

Job description

The Miami Tavern, part of ALH Hotels, on the Gold Coast, is seeking a driven Assistant Manager to lead multi-department operations in a busy coastal venue. You will manage dining, sports bar, gaming and function spaces, ensuring gold-standard presentation, warm hospitality and a high-performing team across shifts.

You'll be the face of the pub when the Publican is away, with a hands-on approach, strong leadership, and a passion for customer service.