Nurse Navigator Complex Care Lead Coordinator

West Moreton Hospital and Health Service; Ipswich City; On-site; AUD 110,000 - 130,000; Full time

Benefits offered by this job

Mentorship

Paid study leave

Simulation training

Career pathways

Wellbeing programs

Salary packaging

12.75% super

Job summary

West Moreton Health seeks a Nurse Navigator – Complex Care Coordinator to drive safe, efficient care for complex patients. The role links families with appropriate services to improve outcomes and smooth the patient journey.

The successful candidate will demonstrate leadership, advanced nursing skills, and a strong commitment to evidence-based practice in a dynamic, community-focused health service.

Qualifications

• Registration with Ahpra as a nurse.
• Clinical and professional competencies with recency of practice.
• Ability to lead and collaborate across teams.
• Culturally competent professional practice.

Responsibilities

• Coordinate care for complex patients to reduce fragmentation and improve outcomes.
• Support families and carers through the care journey.
• Lead and facilitate multidisciplinary care coordination within the unit.

Skills

Advanced nursing practice

Care coordination

Interdisciplinary collaboration

Evidence-based practice

Education

Ahpra nurse registration

Job description

About West Moreton Health

West Moreton Health is one of Queensland's most diverse and rapidly evolving health services, delivering health care to over 300,000 people across Ipswich, Boonah, Gatton, Laidley, and Esk.

We provide preventative and primary healthcare services, ambulatory services, acute care, sub-acute care, oral health, mental health and other specialised services, including prison and youth detention health services, and alcohol and other drugs services to the region.

At West Moreton Health, our employees apply our shared values to every aspect of their work. This helps make sure our workplaces are effective, inclusive and empower our employees to reach our goals.

As a Child Safe Organisation, At West Moreton Health

• We prioritise children and young people being seen, heard, and safe in every interaction.
• We create inclusive environments where the voices and needs of children and young people are valued and respected.
• We believe safeguarding is shared responsibility, upheld by every member of our organisation.

Come and join a connected team of over 6,000 professionals delivering compassionate, community-based care across the West Moreton region.

What it's like to work with us | West Moreton Health

About The Role

The Nurse Navigator – Complex Care Coordinator is a registered nurse who demonstrates advanced levels in clinical skills, knowledge and translation of contemporary evidence-based care to practice. The Nurse Navigator aims to facilitate safe and efficient care for patients who are complex by reducing service fragmentation, enhancing management in partnership with the family and carers through understanding of their condition and coordinating the connection to appropriate services to enhance outcomes thus smoothing the patient journey.

About You

• Advanced clinical evidence-based skill and knowledge in nursing, care coordination and interdisciplinary care management, evidenced by recency of practice and achieved clinical and professional competencies.
• Leadership proficiency through the articulation of team engagement principles and personal attributes that influence a positive team culture and achieve active collaboration across multidiscipline services.
• Proficiency in the establishment of therapeutic relationships, incorporating health education, advocacy and culturally competent professional practices that facilitate achieving patient identified goals and optimised health experiences.
• Demonstrated ability to collaborate at a work unit/service area level and/or across professions to ensure effective service delivery and quality outcomes.

Mandatory Requirements

• Appointment to this position requires proof of qualification and registration or membership with the Australian Health Practitioner Regulation Agency (Ahpra).
• Vaccinated against, and remain vaccinated against, certain vaccine preventable diseases (VPD) as outlined in the Health Employment Directive NO. 01/16

Why choose us

• Purposeful work that makes a meaningful impact in one of Queensland's fastest-growing regions.
• Professional development including mentorship, paid study leave, simulation training and research opportunities.
• Career pathways with support to step into senior roles and leadership.
• Wellbeing supports including peer networks, flexible work options, EAP and dedicated mental health programs.
• Competitive benefits including salary packaging and up to 12.75% super.
• A lifestyle you'll love in a region that blends rural charm, natural beauty and city convenience.

Aboriginal and Torres Strait Islander people are strongly encouraged to apply for all West Moreton Health vacancies.

Further information

We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.