NUM & Clinic Manager

Genea; City of Melbourne; On-site; AUD 90,000 - 110,000; Full time

Benefits offered by this job

Access to discounts at over 350 retailers

Continuous education opportunities

Certified Family Friendly workplace 2024/25

Job summary

A leading fertility clinic in Melbourne is seeking an experienced Nurse Unit Manager & Clinic Manager to oversee operations and lead the nursing team at their Heidelberg clinic. This role combines clinical leadership with operational management to enhance patient care and team performance. The ideal candidate is an AHPRA-registered nurse with a track record in fertility or women’s health and strong relationship-building skills with doctors.

Qualifications

• Registered Nurse with leadership experience in fertility or women's health.
• Proven management of clinical teams and operational functions.
• Skilled in fostering team engagement and doctor relationships.

Responsibilities

• Oversee clinic operations and staffing.
• Lead and mentor the nursing team.
• Champion exceptional patient experiences.

Skills

Leadership in fertility or women's health

Clinical care delivery

Relationship building with doctors

Operational excellence

Education

AHPRA registration

Job description

At Genea, we’re proud to be world leaders in fertility, pioneering scientific breakthroughs that have shaped IVF globally. We’re passionate about helping people build families, and that same care and commitment extends to our team. When you join Genea, you become part of a collaborative, innovative, and purpose-driven organisation that values excellence and teamwork.

Job Description

We’re seeking an experienced Nurse Unit Manager & Clinic Manager to lead our Heidelberg clinic. In this dual role, you’ll combine clinical leadership of the nursing team with overall management and growth of the clinic, ensuring operational excellence, outstanding patient care, and strong engagement with doctors.

This is a pivotal position where your leadership will directly impact the clinic’s performance, team development, and patient experience.

Key Responsibilities

Clinic Leadership & Growth

• Oversee all aspects of clinic operations, including staffing, workflow, and resource management.
• Identify opportunities for improvement, drive efficiency, and implement strategies to grow clinic performance.
• Monitor key metrics and ensure clinical and operational targets are met.

Nursing Leadership (NUM)

• Lead, mentor, and support the nursing team, fostering clinical excellence and professional development.
• Provide hands‑on clinical care and expert guidance in complex or escalated situations.
• Ensure the delivery of safe, compassionate, and personalised patient care.

Doctor & Stakeholder Engagement

• Build and maintain strong relationships with Fertility Specialists, visiting doctors, and internal teams.
• Facilitate collaboration across nursing, lab, administration, and other departments to ensure seamless clinic operations.

Patient Experience & Quality

• Champion exceptional patient experiences at every touchpoint, ensuring care is personalised, efficient, and compassionate.
• Oversee quality assurance initiatives and compliance with clinical standards.

Qualifications

About You

• AHPRA-registered Nurse with leadership experience in fertility, women’s health, or a related field.
• Proven ability to manage both clinical teams and operational functions.
• Skilled in building strong doctor relationships and fostering team engagement.
• Driven to deliver operational excellence, enhance patient experience, and grow the clinic.

Additional Information

Our staff tell us it is the people they work with that makes them stay. That, and our exceptional success rates. It is pretty special working for one of Australia’s leading fertility clinics.

And what’s in it for you?

• Glow – Our online recognition and rewards portal. Access discounts at over 350 retailers as well as recipes, fitness classes and mindfulness sessions.
• Learning and development – Ongoing opportunities for continuous education through Education Days, internal development, conference opportunities and company‑wide initiatives.
• Certified Family Friendly workplace 2024/25.

Genea is committed to providing a workplace that is diverse, equitable and inclusive. It is important to us that our hiring process is accessible and open to all, we welcome applications from Indigenous Australians, people with disability, people from diverse cultural and linguistic backgrounds, mature age workers and LGBTIQA+ people.

Please contact our recruitment team ([e-mail]) if we can help with any reasonable adjustments to enable you to participate in the job application process.