NSW Operations Manager - Outside School Hours Care (OSHC)

Camp Australia; Sydney; Hybrid; AUD 140,000 - 170,000; Full time

Benefits offered by this job

Competitive salary

Full-time contract

Hybrid work arrangement

Wellbeing days

Flare Benefits

Job summary

Camp Australia in NSW is seeking an experienced NSW Operations Manager for Outside School Hours Care to lead the state-wide portfolio and drive service excellence. You’ll oversee Regional Managers and educators, safeguarding children and boosting enrolments through strategic workforce planning and quality delivery.

You will partner with the General Manager and Partnerships Manager to align operations with regulatory standards (NQF) and growth priorities, while fostering a high-performance,

Qualifications

• Proven leadership experience in OSHC, childcare, or a related sector.
• Diploma or higher qualification in Childcare (or equivalent).
• Strong working knowledge of the NQF and compliance standards.
• Business acumen and understanding of P&L.
• Excellent communication, coaching, and interpersonal skills.
• Valid Working with Children Check or willingness to obtain.

Responsibilities

• Lead service delivery across NSW, ensuring compliance with the National Quality Framework
• Drive operational and financial performance across your portfolio
• Coach and develop Regional/Area Managers to achieve performance, growth, and enrolment targets
• Monitor enrolments and implement strategies for sustainable growth
• Build strong relationships with schools, families, regulators, and industry bodies

Skills

Leadership

OSHC knowledge

Communication

Team coaching

Education

Diploma in Childcare

Job description

NSW Operations Manager - Outside School Hours Care (OSHC)

Camp Australia is Australia’s leading provider of Out of School Hours Care (OSHC), and we’re on the lookout for a passionate and strategic State Operations Manager to join our high-performing team across NSW.

This is your opportunity to make a true impact in the lives of children, families, and communities by driving service excellence, sustainable growth, and team development in a values-led organisation.

About the Role

As the State Operations Manager, you’ll work under the guidance of the General Manager while overseeing our highest-value services to ensure they meet and exceed quality standards. You’ll lead a team of Regional Managers and educators, supporting them to deliver exceptional care and drive enrolment growth across the state.

You’ll play a key role in safeguarding children, enhancing learning outcomes, and ensuring operational systems and workforce planning are aligned to demand and strategic priorities. You will also collaborate closely with the Partnerships Manager to strengthen and retain the State portfolio.

Key Responsibilities

• Lead service delivery across NSW, ensuring compliance with the National Quality Framework
• Drive operational and financial performance across your portfolio
• Coach and develop Regional/Area Managers to achieve performance, growth, and enrolment targets
• Monitor enrolments and implement strategies for sustainable growth
• Build strong relationships with schools, families, regulators, and industry bodies

What You’ll Bring

• Proven leadership experience in OSHC, childcare, or a related sector
• Diploma or higher qualification in Childcare (or equivalent)
• Strong working knowledge of the NQF and compliance standards
• Business acumen and understanding of P&L
• Excellent communication, coaching, and interpersonal skills
• Valid Working with Children Check or willingness to obtain

Why Camp Australia?

At Camp Australia, our values - courage, gratitude, respect, joy and belonging - shape everything we do. You’ll be part of a purpose-driven organisation where you can make a meaningful impact on children’s lives while leading high-performing teams.

• A competitive salary package
• Full time contract
• Hybrid working arrangement.
• Wellbeing days and your birthday off are just some of the other benefits on offer to ensure our team feel appreciated and supported.
• Flare Benefits for exclusive savings on fuel, groceries, tech, fashion, dining, entertainment, and more!

Ready to Lead with Purpose?

If you're a strategic thinker, a people-first leader, and passionate about delivering quality care, we’d love to hear from you.

At Camp Australia, child safety and wellbeing are our highest priorities.
We are a child safe organisation, committed to creating inclusive, supportive environments where every child feels safe, respected and empowered. We have zero tolerance for any form of child abuse or harm, and all our staff share the responsibility of upholding our strong child safeguarding culture.