NSW Operations Leader: Growth & Client Impact

Your Nursing Agency; Sydney; On-site; AUD 150,000 - 190,000; Full time

Job summary

Your Nursing Agency (YNA) is seeking an experienced Operations Manager to lead and grow NSW operations from our Kent Street, Sydney CBD office. You will work with the senior leadership team to drive performance across hospitals, aged care, and community programs, including Newcastle expansion, ensuring client satisfaction and robust workforce planning.

You’ll be hands-on, data-driven and commercial, translating market insights into actionable initiatives that strengthen YNA’s presence and

Qualifications

• Experience leading healthcare staffing operations.
• Proven ability to grow client partnerships and workforce.
• Strong commercial acumen and decision-making.
• Excellent stakeholder management and communication.

Responsibilities

• Lead Sydney team and oversee NSW operations end-to-end.
• Drive fill rates by aligning recruitment with client demand.
• Develop Newcastle business with workforce and client growth.
• Manage operational issues, escalations, and incidents promptly.
• Use data and market insights to identify growth opportunities.
• Build strong relationships with hospitals and aged care clients.

Skills

Operational leadership

Healthcare staffing

Team leadership

Commercial mindset

Job description

Your Nursing Agency (YNA) is seeking an experienced Operations Manager to lead and grow NSW operations from our Kent Street, Sydney CBD office. You will work with the senior leadership team to drive performance across hospitals, aged care, and community programs, including Newcastle expansion, ensuring client satisfaction and robust workforce planning.

You’ll be hands-on, data-driven and commercial, translating market insights into actionable initiatives that strengthen YNA’s presence and