Nsw General Manager Full-Time

Tomra; Sydney; On-site; AUD 180,000 - 280,000; Full time

Job summary

TOMRA is seeking a General Manager for NSW to drive profitability, efficiency and growth. You will lead operations, manage budgets, ensure safety, and collaborate with the JV partner TOMRA Cleanaway while aligning with the NSW and TCA leadership teams.

Your role centers on delivering outcomes across People, Planet and Profit KPIs. You will champion a high-performance culture, guide strategic initiatives, and ensure compliance, while developing the team and optimising network performance to

Qualifications

• 10+ years’ experience in a leadership position, with operational experience.
• Cert IV in Leadership & Management or similar.
• Strong financial and commercial skills, understanding of pricing models, budgets and forecasting.
• Experience in developing and implementing strategic plans to achieve business objectives.

Responsibilities

• Act as safety leader and ensure TOMRA SAFE compliance.
• Build NSW organisation set up for success on People, Planet and Profit KPIs.
• Champion employee engagement and TOMRA Culture, ensuring engagement initiatives are established and implemented.
• Training and mentoring direct reports to ensure current and future success.
• Developing, implementing and monitoring volume-building activities for the return network.
• Overseeing contractual compliance regarding delivery of Network Operator obligations.
• Drive a positive relationship with Joint Venture Partners and meet requirements as a service provider to the joint venture.
• Lead expansion activities for the Network, including RFTs and Scheme Expansion.
• Establish annual People, Planet and Profit targets/KPIs and ensure commitments.
• Prepare and run monthly business reviews with leadership.

Skills

Leadership experience

Leadership & Management certification

Financial & commercial skills

Strategic planning

Job description

Company Description

TOMRA: Where Innovation Meets Impact

At TOMRA, we’re not just recycling—we’re reinventing it.

Our mission? Clean Loop Recycling: a smarter, greener way to keep drink containers in circulation and out of our oceans, streets, and landfills. Thanks to our cutting-edge reverse vending technology, used containers get a second (and third, and fourth!) chance at life—turning back into containers again and again.

With over 900 collection points across New South Wales, Queensland, Northern Territory, Western Australia, Victoria, and Tasmania, we’re proud to be making a real difference across Australia.

When you join TOMRA, you become a Looper—part of a passionate crew that’s all about doing good for the planet and our communities. We live and breathe our values of Responsibility, Passion, and Innovation, and we’re always looking for people who share that energy to join us.

We’re also proud to be an equal opportunity employer, celebrating the diversity of our team and the communities we serve. No matter your background, culture, language, or life journey—your perspective matters here.

Ready to loop in?

Learn more at www.myTOMRA.com.au and follow us on Facebook, Instagram, X, and LinkedIn.

Job Description

Ready to lead, inspire, and make an impact? As General Manager for NSW you’ll be the driving force behind TOMRA’s success in the state. Reporting to the CEO, you’ll steer operations toward profitability and efficiency while championing growth through volume-building initiatives and network optimisation, all whilst keeping our customers needs in mind.

Your mission? Keep the wheels turning smoothly by optimizing sites, managing budgets, and ensuring compliance while creating a workplace where safety, engagement and development thrive. You’ll collaborate closely with our JV partner TOMRA Cleanaway and play a key role on the local TOMRA Collections Australia (TCA) Leadership Team by sharing wins, lessons and building a culture that connects states under one vision.

If you’re passionate about strategy, growth, and leading teams to success, this is your chance to shape the future and make a real difference.

Key responsibilities include (but not limited to):

• Acting as a safety leader and ensure compliance with TOMRA SAFE Standards and Guidelines.
• Build and maintain an organisation in NSW that is set up for success based on agreed People, Planet and Profit KPIs (both for NSW and TCA).
• Acting as a champion for employee engagement and TOMRA Culture, ensuring that engagement initiatives are established and implemented consistently.
• Training and mentoring direct reports to ensure that they are set up for success in their current role and preparing for future opportunities.
• Developing, implementing and monitoring volume building activities to drive volume to existing return points.
• Overseeing contractual compliance regarding delivery of Network Operator obligations.
• Driving a positive and constructive relationship with Joint Venture Partners, meeting all requirements as a service provider to the joint venture.
• Support and own TOMRA response to expansion activities for the Network, including but not limited to RFTs, Scheme Expansion.
• Establish annual People, Planet and Profit targets/KPIs and ensure the business delivers on the agreed commitments.
• Prepare and run monthly business reviews with TCA leadership in line with agreed deadlines.
• Ownership of ongoing continuous improvement initiatives with the respective market, with a focus on operational efficiencies, safety and uptime.
• Working closely with the cross-functional teams to optimally manage requests, workload and key resource allocation.
• Analysing competitor activity to ensure TOMRA maintains their competitive advantage in the market. Including conducting market research, analysing industry trends, and developing strategies to stay ahead.
• Driving positive financial outcomes by ensuring the commercial and financial viability of the organisation unit. This includes full P/L ownership of New South Wales.
• Nurturing key external stakeholder relationships in order to protect and grow existing business (this may include but is not limited to scheme coordinators, government regulators, and vendors).
• Be involved and lead development and expansion of TOMRA’s offering to drive competitive advantage.
• Preparing and presenting operational and financial performance reports to internal & external stakeholders.
• Drive sustainability initiatives in line with TOMRA’s business objectives.
• Owner over People Management activity within the market in line with TOMRA Policies and Procedures.

Qualifications

What makes a great GM at TOMRA:

Technical/ Professional:

• 10+ years’ experience in a leadership position, with operational experience.
• Cert IV in Leadership & Management or similar.
• Strong financial and commercial skills, understanding of pricing models, budgets and forecasting.
• Experience in developing and implementing strategic plans to achieve business objectives

General:

• Strong mindset and focus on safety
• Strong stakeholder engagement at an external senior level.
• Strong communication skills with the ability to effectively communicate with internal and external stakeholders.
• Excellent ability to collaborate cross-departmentally.
• Demonstrable experience delivering strategic insights and recommendations.
• Experience and demonstrated ability to drive effective operations through complex structure.
• Ability to lead and motivate teams to achieve high performance and engagement.
• Strong problem-solving and decision-making skills.
• Commitment to continuous learning and professional development.
• Demonstrated experience leading with a data driven approach.

Additional Information

What's in it for you?

• Be part of a purpose-driven organisation making a real impact on sustainability.
• Work with passionate, collaborative teams in a supportive environment.
• Be a part of doing great things for the planet and communities!

Find out more about TOMRA at: www.myTOMRA.com.au Facebook, Instagram, X, and LinkedIn